At Revenue Health Alliance, I lead end-to-end revenue cycle operations and AR recovery workflows for multi-specialty medical practices, maintaining a 90% average payment recovery rate on aging and denied claims.
I analyze claim rejections and denials, helping reduce recurring denials by 25% and raise first-pass clean claim rates to 96%+. I also prepare appeals with clinical justification and medical chart notes, and resolve underpayments through EOB and ERA audits.
Previously, at Physician Revenue Group (PRG), I supervised a team of 10+ billing and AR specialists and reduced accounts receivable over 90 days by 35%. My B. Pharmacy background supports medical documentation review, while my M.Phil. in English Linguistics informs persuasive insurance appeals and payer communications.

