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AMIT SHARMA

@amitsharma24

Senior .NET Developer at Tata Consultancy Services who built MAGMA’s AI assistant, reducing support tickets by 100+ per month.

India

Message

At Tata Consultancy Services, I built MAGMA Assistant for the MAGMA warehouse and label management platform using Google Gemini API. It answers questions about the user’s current screen and supports natural-language and voice-driven transactions, reducing support tickets by 100+ per month.

I also own the Hosted Exact module and provide production support, including root cause analysis and performance fixes. At V3M Technologies, I built a healthcare application in a two-member team and led development of a customer care tool from design through implementation and enhancements.

Experience

Work history, roles, and key accomplishments

Current

Senior Engineer

Current

Tata Consultancy Services

Apr 2023 - Present (3 years 6 months)

Develop and support MAGMA, an enterprise warehouse and label management platform. Built a context-aware AI assistant using Google Gemini API, reducing support tickets by 100+ per month.

ASP.NET Core MVC C#Pl SQL Google Gemini API Speech APIs Prompt Engineering REST APIs SQL Server Agile Scrum Code Review Root Cause Analysis

Software Developer

V3M Technologies

Feb 2021 - Mar 2023 (2 years 1 month)

Built a healthcare application from scratch and led development of a customer care tool. Implemented Excel/CSV ingestion pipelines for e-commerce seller data.