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Amir User

@amiruser12

Automation Specialist at Insure Health Now who connected a CRM platform with an accounting system using an API integration.

Philippines

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At Insure Health Now, I built an API integration connecting a customer relationship management platform with an accounting system. I also developed an RPA bot for data extraction and implemented automated workflows using REST APIs, webhooks, and middleware.

At Vintazk Outsourcing, I designed, developed, and maintained RPA solutions for business process optimization. Earlier, at Al Qassim National Hospital, I worked in IT technical support and medical records, including supervising medical records staff and supporting record accuracy and data integrity.

Experience

Work history, roles, and key accomplishments

Current

Automation Specialist

Current

Insure Health Now

Jan 2023 - Present (3 years 10 months)

Built API integrations connecting CRM and accounting systems, developed automated workflows and RPA bots for data extraction, and integrated systems using REST APIs, webhooks, and middleware. Tested, debugged, and optimized automation solutions, tracked impact, and trained end users.

REST APIs Webhooks Middleware Power Automate Microsoft PowerApps UI Path Zapier Robotic Process Automation Testing Automation Debugging Process Optimization End User Training

RPA Developer

Vintazk Outsourcing

Jan 2023 - Dec 2025 (2 years 11 months)

Designed, developed, and maintained RPA solutions for business process optimization, collaborated with stakeholders to identify automation opportunities, and supported compliance and ongoing operation of RPA implementations.

Robotic Process Automation UI Path Process Optimization Stakeholder Collaboration Compliance Maintenance Automation

Medical Records Supervisor

Al Qassim National Hospital

Jan 2021 - Dec 2022 (1 year 11 months)

Supervised medical records staff and daily team activities, maintained record accuracy, compliance, and data integrity, and organized paper-based medical records.

Medical Records Management Team Supervision Data Integrity Compliance Records Management

Medical Records Technician

Al Qassim National Hospital

Jan 2018 - Dec 2021 (3 years 11 months)

Maintained record accuracy, compliance, and data integrity, organized paper-based medical records, and monitored electronic health record (EHR) industry trends and regulations.

Medical Records Electronic Health Records (EHR)Data Integrity Compliance Records Management

IT Technical Support Specialist

Al Qassim National Hospital

Jan 2010 - Dec 2018 (8 years 11 months)

Delivered technical support by phone, email, and in person, installed, configured, and maintained systems and peripherals, and trained users and documented IT activities.

Technical Support System Configuration Peripheral Maintenance User Training IT documentation