Amina Saoudi
@aminasaoudi
ISTQB-certified QA Automation Engineer transitioning from technical support to production-grade end-to-end and API testing.
What I'm looking for
I’m an ISTQB Certified QA Automation Engineer with a software engineering background, transitioning from technical support into test automation. I built hands-on portfolio projects in JavaScript-based automation (Playwright/TypeScript) covering E2E testing, BDD, API contract testing, and CI/CD pipeline integration.
In my freelance role, I automate desktop and web test scripts with Playwright and Postman, identify critical defects with actionable reproduction steps and logs, and perform exploratory QA across fintech, media, and e-commerce. My Tier 3 technical support experience strengthened my Linux debugging, root-cause analysis, and SQL-driven data investigation skills—so I can debug complex behavior and help teams ship confidently.
Experience
Work history, roles, and key accomplishments
Freelance QA Engineer
Freelance
May 2025 - Present (1 year 2 months)
Built and maintained Playwright-based automation and performed API testing with Postman, documenting critical defects with reproduction steps and logs. Conducted exploratory/manual QA across fintech, media, and e-commerce and validated cross-browser compatibility.
Technical Support Engineer (Tier 3)
Savoye
Dec 2021 - Apr 2025 (3 years 4 months)
Supported a high-availability logistics/robotics environment, performing root cause analysis and debugging Linux systems. Conducted data investigations with SQL and collaborated with R&D teams via Jira using detailed reproduction steps and logs.
Performed white-box testing and validation of a custom C++ parser against large CAD datasets to identify performance bottlenecks and stability issues. Analyzed and improved code stability through refactoring.
Assistant Project Manager
Orange
Mar 2020 - Jul 2020 (4 months)
Conducted functional analysis of collaboration tools to support enterprise migration, producing scoring matrices and test plans for large user groups. Built VBA/Excel automation scripts to score and visualize test results using functional and security criteria.
Network & VoIP Engineer Intern
Caisse Marocaine des Retraites (CMR)
Apr 2018 - Jun 2018 (2 months)
Deployed an Asterisk IVR system and validated integration with Oracle databases using PHP/AGI scripts. Tested SIP trunking connectivity and validated Google TTS voice synthesis accuracy.
Secure Network Infrastructure Intern
École Supérieure de Technologie de Salé (ESTS)
Jan 2018 - Mar 2018 (2 months)
Performed integration testing on a VMware ESXi virtualized environment, validating stability of network services such as Active Directory, DNS, and DHCP. Validated pfSense firewall rules/VLAN segmentation and tested captive portal authentication workflows and proxy filtering compliance.
Education
Degrees, certifications, and relevant coursework
École Nationale d'Ingénieurs de Brest (ENIB)
Diplôme d'Ingénieur (Master’s Degree), Software Engineering
2018 - 2021
Earned a Master’s Degree in Software Engineering (Diplôme d'Ingénieur) at ENIB.
École Supérieure de Technologie de Salé (ESTS)
University Technology Degree (DUT)
2016 - 2018
Completed a University Technology Degree (DUT) at ESTS.
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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