Ami Kara
@amikara
Project coordinator experienced in software localization, Agile delivery, and cross-functional team leadership.
CyprusWhat I'm looking for
I am a results-driven Project Coordinator with extensive experience leading software development and localization projects across AdTech, Gaming, and SaaS industries. I specialize in managing project scope, coordinating cross-functional teams, and delivering high-quality results on schedule.
I have practical expertise in Agile and Scrum methodologies, sprint planning, stakeholder communication, risk mitigation, and budget/resource allocation. I consistently use tools such as Jira, Trello, Confluence, Asana, and Zendesk to streamline workflows and track KPIs.
My background includes roles at TransPerfect supporting AWS localization projects and operational positions at Moonactive and Apple Support where I coordinated developers, QA, and support teams, handled incident response, and maintained service continuity during live operations.
I bring strong multilingual communication (Greek, English), attention to regulatory/compliance needs, and a history of improving processes and client satisfaction. I seek opportunities to apply my project lifecycle management and localization strengths to drive measurable impact.
Experience
Work history, roles, and key accomplishments
TRCoordinated localization and software development projects for AWS localization, negotiating rates/deadlines with linguists and ensuring on-time delivery while maintaining quality standards and compliance.
TRManaged live-ops shifts for a Moonactive gaming project, coordinating developers, QA, and support to resolve incidents, track KPIs, and ensure uninterrupted operations.
TRHandled player tickets and community queries for Moonactive projects, created performance reports and collaborated with community management to improve engagement and support processes.
Technical Specialist
Teleperformance Greece
Dec 2016 - Nov 2018 (1 year 11 months)
Provided technical troubleshooting and support for Apple products, maintaining GDPR-compliant customer interactions and improving first-contact resolution.
Assistant Store Manager
Cyta Hellas
Dec 2011 - May 2016 (4 years 5 months)
Oversaw daily store operations, managed customer support and sales strategies, and supervised staff to optimize performance and service quality.
Education
Degrees, certifications, and relevant coursework
UIUniversity of Ioannina
Archaeology
Studied Archaeology at the University of Ioannina.
Availability
Location
CyprusAuthorized to work in
Job categories
Skills
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