Ambrose Kibowa

I’m building my career at the intersection of information systems and business analysis. With a BSc in Information Systems (Double Major) plus an Advanced and Postgraduate Diploma in Business Analysis, I focus on turning messy processes and data into clear decisions.

At a medical private practice, I worked as an Insurance Adjuster by streamlining insurance claims processing through precise coding protocols. I helped submit over R310,000 in claims within four months, accelerating reimbursement cycles by roughly 30%, and I optimized patient billing workflows to increase claim submission efficiency by 25%.

Earlier, as a Marketing Specialist, I designed targeted COVID-19 communication campaigns that increased public awareness of COVID-19 risks by 40% and drove a 25% rise in vaccination enquiries across city centres. I also led outreach that educated over 20,000 residents on testing procedures, contributing to a 15% reduction in pandemic-related misinformation.

Across my projects and leadership, I consistently aim to improve speed, accuracy, and impact. I helped implement an automated residence maintenance fault notification process that accelerated issue resolution times by 50% and identified/resolved over 25 critical bugs, reducing system downtime by 25%; with Tableau, I reduced report generation time by 20% and increased insights into customer behaviour by 40%, while my finance leadership drove a 30% portfolio growth among student investors.