Open to opportunities

Amarachi Oliyide

@amarachioliyide

Message

I improve client support, administrative workflows, and AI data quality for remote teams.

Nigeria

Message

What I'm looking for

I'm looking for a remote role where I can support clients and teams through efficient coordination, customer service, AI data quality, and continuous process improvement.

At DHK Designs, I manage client communications, scheduling, document organization, and project follow-ups across architectural projects, improving response time by 30% and workflow efficiency by 35%.

I've also trained and evaluated AI models at Atlas Capture through data annotation, response quality assurance, and dataset validation, improving model accuracy and output quality by 30%. I bring customer support, technical troubleshooting, Microsoft Office, Zendesk, Google Workspace, and detail-oriented coordination to high-volume remote work.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant and Customer Success Adv.

Current

DHK Designs

Aug 2022 - Present (4 years 1 month)

Managed client communications and service inquiries across architectural projects, improving response time by 30% and increasing client satisfaction by 25%. Provided virtual administrative support including email management, scheduling, and document organization.

Microsoft Word CRM Zendesk Google Workspace Email Management Scheduling Virtual Assistant Customer Service Project Coordination Proposal Preparation

AI Trainer

Atlas Capture

Jan 2025 - May 2026 (1 year 4 months)

Trained and evaluated AI models by annotating, reviewing, and validating large datasets, improving model accuracy and output quality by 30%. Conducted quality assurance on AI responses, reducing annotation inaccuracies by 25%.

Data Annotation AI Model Training Quality Assurance Data Labeling Prompt Evaluation ChatGpt Collaboration Attention To Detail