Alvirn Brown
@alvirnbrown
Aspiring retail sales assistant with strong communication skills.
What I'm looking for
I am a dedicated individual seeking a retail sales assistant position where I can leverage my exceptional communication skills and warm hospitality to create outstanding guest experiences. My recent experience as a teacher's assistant at Jeffreysbay Comprehensive High School has equipped me with valuable skills in teamwork and attention to detail, which I believe are essential in a retail environment.
During my time at Cape Union Mart, I successfully contributed to various projects aimed at enhancing guest experiences. Notably, I developed a personalized guest welcome program that increased guest satisfaction ratings by 25%. Additionally, I implemented a guest feedback system that resulted in a 20% increase in positive online reviews, showcasing my commitment to continuous improvement and customer service excellence.
My achievements, including being recognized as Employee of the Year in 2024, reflect my dedication to delivering exceptional service. I am eager to bring my skills and passion for customer service to a dynamic retail environment where I can contribute to the success of the team.
Experience
Work history, roles, and key accomplishments
Retail Sales Assistant
Cape Union Mart
Sep 2024 - Jan 2025 (4 months)
Provided exceptional customer service in a retail environment, ensuring customer satisfaction. Managed sales transactions and maintained store appearance.
Teachers Assistant
Jeffreysbay Comprehensive Highschool
Apr 2023 - Dec 2023 (8 months)
Assisted teachers with various tasks, contributing to a supportive learning environment. Supported administrative duties and student supervision.
Education
Degrees, certifications, and relevant coursework
Jeffreysbay Comprehensive High School
Secondary Education, General Studies
Completed Grade 12 at Jeffreysbay Comprehensive High School. Focused on a comprehensive curriculum to prepare for further studies or the workforce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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