At KOPKE GROUP, I handle customer support, sales assistance, orders, and shipping processes as a Store Manager / Commercial and Back-Office Assistant. I also carry out administrative tasks using SAGE and support inventory control and daily store operations.
Previously, I worked as a Store Assistant at RODRIGO'S PORT WINE SHOP and as a Chefe de Sala at REAL COMPANHIA VELHA, assisting customers, selling wines, managing orders, and organizing stock and store spaces. My training includes wine, customer service, and accessible customer service.
