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Alteah Jappah

@alteahjappah

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Cybersecurity analyst and IT specialist focused on IAM, compliance, and risk reduction.

United States

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What I'm looking for

I am seeking a role in a large, high-impact organization where I can apply IAM, compliance, risk management, and ITSM expertise to improve security posture and scale processes.

I am a Cybersecurity Analyst and IT Specialist with an M.S. in Cybersecurity Technology and hands-on experience in IAM, compliance (PCI DSS, NIST, HIPAA, GDPR), vulnerability scanning, OSINT investigations, and ServiceNow-driven ITSM. I have led security assessments using Nessus and Qualys, deployed IDS rules with Snort, analyzed PCAPs with Wireshark, and implemented onboarding/offboarding and MFA controls via Active Directory and IDM.

I excel at bridging technical execution with stakeholder communication—building scalable security processes, automating IT workflows, conducting third-party assessments, and delivering training that improves security posture and reduces risk. I seek roles where I can apply my compliance, risk management, and identity governance expertise to drive measurable security improvements at scale.

Experience

Work history, roles, and key accomplishments

Current

Cybersecurity Analyst

Current

WebRecon

Mar 2022 - Present (3 years 7 months)

Respond to information-security inquiries, conduct Nessus and Qualys vulnerability assessments for PCI DSS compliance, and strengthen IAM policies to reduce risk across vendor and internal systems.

Nessus Qualys PCI DSS IAM Vulnerability Assessment Risk Assessment Vendor Management ServiceNow

Current

IT Security Specialist

Current

Consulting Professional Resources

Aug 2021 - Present (4 years 2 months)

Managed AD/IDM onboarding/offboarding with MFA/SSO, automated ServiceNow workflows for incident/change/access management, and delivered end-user security training to improve operational security.

Active Directory IDM Ronda MFA ServiceNow ITSM Endpoint Security Automation)Security Awareness

Administrative Support

AET

Dec 2020 - Aug 2021 (8 months)

Coordinated training and scheduling while maintaining secure documentation and records management using SharePoint and Microsoft 365 to ensure data integrity and confidentiality.

SharePoint)Records Management Documentation Data Integrity Scheduling Workflow Optimization Confidentiality

OSINT Analyst

Talentflex Solutions

May 2019 - Jun 2019 (1 month)

Conducted open-source investigations using advanced Boolean queries and geospatial metadata, produced executive-level intelligence reports, and ensured findings met legal and compliance standards.