Alok Shukla

I am a software engineer with a strong commitment to achieving excellence in my work. Currently, I am employed at Larsen and Toubro Technology Services, where I handle KPI degradation issues and troubleshoot both voice and non-voice node problems. My role involves coordinating with various teams to resolve issues in live production systems, ensuring that client needs are met efficiently.

With a solid foundation in software testing, I have developed advanced skills in requirement analysis, validation, and quality management. I am proficient in various tools such as JIRA, Postman, and LoadRunner, and I have experience working in agile methodologies. My ability to mentor team members and support them in their tasks has been a key aspect of my professional journey, contributing to the overall success of our projects.