Allen Henson

I’m a Senior Analyst with 5+ years of experience supporting technical operations across security engineering, network infrastructure management, and incident resolution. I’m comfortable with TCP/IP networking and core services like DNS and DHCP, and I lead through structured ticketing, troubleshooting, and Knowledge Base maintenance to keep client connectivity stable.

In my recent roles, I’ve functioned as a lead during a migration from SAP ECC to S/4 Hana, documenting workflows for 40+ team members and helping ensure minimal downtime while maintaining SLAs. I also deploy and maintain network security infrastructure (Fortinet firewalls, VPN tunnels, and VLAN/DNS/DHCP configurations), monitor with Microsoft Sentinel, and escalate security incidents using SentinelOne and Barracuda XDR—so threats are handled fast and access stays controlled.