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Ali Mahfouz

@alimahfouz

Pharmacist at Saudi Al-Dawaa Pharmacies applying medication-safety expertise to patient inquiries and Arabic Medical AI evaluation.

Egypt

Message

What I'm looking for

I’m looking for remote, project-based work in Medical AI, Arabic AI evaluation, and AI safety testing.

At Saudi Al-Dawaa Pharmacies, I provide pharmaceutical information through call-center systems, respond to medication inquiries, and follow up on patient cases. I escalate issues when appropriate and support pharmacy branches.

At Tanta Cancer Center, I prepared and supported chemotherapy administration through IV admixture services, instructed nursing staff on safe handling, and dispensed inpatient medications. I also discussed renal and hepatic dose adjustments and potential drug interactions with physicians.

My experience across community pharmacy and health-insurance claims includes prescription review, dose verification, patient counseling, and medication-safety checks. I’m interested in remote, project-based work in Medical AI, Arabic AI evaluation, and AI safety testing, where I can apply healthcare knowledge to content review and response evaluation.

Experience

Work history, roles, and key accomplishments

Current

Call Center Pharmacist

Current

Saudi Al-Dawaa Pharmacies

Sep 2023 - Present (3 years 2 months)

Provide pharmaceutical information and respond to patient medication inquiries through call-center systems. Review medication requests, follow up on patient cases, and handle customer complaints professionally.

Pharmaceutical Information

Patient Counseling Call Center Operations Customer Service Medication Reviews

Pharmacist

Tanta Cancer Center

Jul 2024 - May 2025 (10 months)

Prepared and supported administration of chemotherapy through IV admixture services. Instructed nursing staff on safe handling procedures and discussed dose adjustments with physicians based on renal/hepatic function.

Chemotherapy Handling

IV Admixture

Dose Adjustment

Drug interaction screening

Patient Safety

Insurance Pharmacist

Yodawy Company

May 2023 - Sep 2023 (4 months)

Responded to clients' medical and medication-related inquiries. Reviewed prescribed doses and potential drug interactions, provided patient counseling, and processed health-insurance claims.

Health Insurance Claims

Medication Reviews

Drug interaction screening

Patient Counseling

Community Pharmacist / Shift Manager

Zaghawa Pharmacy

Dec 2022 - May 2023 (5 months)

Managed pharmacy shifts and daily workflow. Verified prescription doses, prepared and dispensed medications, and checked for drug interactions.

Pharmacy Operations Prescription Verification

Dispensing

Drug interaction screening

Shift Management

Community Pharmacist

Mahfouz Pharmacy

Aug 2018 - Dec 2022 (4 years 4 months)

Recommended appropriate OTC medicines and provided pharmaceutical consultations. Explained dosage, administration, and safe medication use, and organized pharmacy workflow.

OTC Medication Recommendation

Patient Counseling

Medication Use

Pharmacy Workflow

Inventory Management