Open to opportunities

Ali Maher

@alimaher

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Results-driven Front-End Developer with a passion for user experiences.

Egypt

Message

What I'm looking for

I am looking for a role that fosters collaboration and allows me to grow my technical skills while contributing to meaningful projects.

I am a Front-End Developer with a strong foundation in modern web technologies. My journey began with a Bachelor's degree in Commerce from Egypt's Supreme Council of Universities, where I developed a keen interest in technology and user experience. I have honed my skills through intensive coding bootcamps at the Information Technology Institute, focusing on front-end development and mobile applications.

Throughout my career, I have gained valuable experience in customer service and back-office support, which has enhanced my problem-solving abilities and communication skills. I am passionate about creating intuitive user experiences and am eager to contribute to impactful projects in a collaborative, growth-oriented environment.

Experience

Work history, roles, and key accomplishments

Back Office Support Specialist

Jan 2019 - Jan 2023 (4 years)

Managed customer requests through various channels including phone, email, and ticketing systems. Maintained detailed records of technical reports and customer feedback.

Customer Support Tech Reporting Communication Ticketing Systems

Customer Service Agent

Vodafone

Jan 2018 - Mar 2018 (2 months)

Provided customer support by addressing inquiries, comments, and complaints. Reported issues to management and suggested solutions to improve service quality.

Customer Service Communication Problem Solving Teamwork Reporting

Education

Degrees, certifications, and relevant coursework

Information Technology Institute (ITI)

Intensive Code Camp, Front End Development

2024 - 2025

Engaged in an Intensive Code Camp focusing on Front End Mobile and Cross Platform development, aimed at building practical skills in modern web technologies.

Information Technology Institute (ITI)

Intensive Coding Bootcamp, Software Development

2024 - 2024

Participated in a Software Fundamentals Intensive Coding Bootcamp to enhance programming skills and knowledge in software development.

Administrative Science High Institute

Bachelor of Commerce, Business Administration

2016 - 2020

Grade: Good

Studied Business Administration, focusing on various aspects of commerce and management. Completed a graduation research paper with a grade of Excellent.