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Alexander Mullinax

@alexandermullinax

Pharmacist supervisor with 10+ years of patient-centered, high-volume pharmacy experience and a focus on accurate, confidential care.

United States
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What I'm looking for

I’m looking for a patient-facing pharmacy leadership role where I can supervise daily operations, coach staff, ensure HIPAA-compliant documentation, and improve customer satisfaction in a fast-paced, high-volume environment.

I’m a Doctor of Pharmacy–trained pharmacist with more than 10 years of patient-facing experience in high-volume pharmacy environments. I bring a steady, patient-first approach to sensitive healthcare conversations, focusing on professionalism, discretion, and clear communication.

In my current Pharmacist Supervisor role at CVS Pharmacy, I provide daily customer and patient support while resolving concerns with accuracy and confidentiality. I manage interactions across phone, in-person service, and prescription questions, support workflow consistency during busy hours, and use detailed documentation and record keeping to reduce errors and improve service quality.

Previously, as Pharmacist—In-Charge Supervisor at Kroger Pharmacy, I delivered daily pharmacy support by educating patients, resolving issues, and maintaining accurate documentation and patient records. I was recognized with the “Rising Star Award” for exceptional performance and leadership, and I continue to apply that same customer satisfaction improvement mindset while operating in alignment with HIPAA and privacy standards.

Experience

Work history, roles, and key accomplishments

CP
Current

Pharmacist Supervisor

CVS Pharmacy

May 2021 - Present (5 years 1 month)

Provided daily patient and customer support in a high-volume pharmacy, resolving prescription questions and concerns with professionalism and accuracy. Managed sensitive healthcare information with HIPAA-aligned confidentiality, supported workflow and documentation for the team, and contributed to 20%+ annual customer satisfaction growth.

KP

Pharmacist-In-Charge

Kroger Pharmacy

May 2014 - May 2020 (6 years)

Delivered customer-facing pharmacy support by educating patients, resolving issues, and maintaining accurate prescription-related documentation. Collaborated with pharmacy staff and leadership to support daily operations and was recognized with a “Rising Star Award” for exceptional performance and leadership.

Education

Degrees, certifications, and relevant coursework

Mercer University, College of Pharmacy and Health Sciences logoMS

Mercer University, College of Pharmacy and Health Sciences

Doctor of Pharmacy, Pharmacy

Activities and societies: Clinical rotations: Infectious Disease; Internal Medicine; Industry; Community Compounding; Geriatric Care.

Earned a Doctor of Pharmacy (Pharm.D.) in 2014 with clinical rotations including Infectious Disease, Internal Medicine, Industry, Community Compounding, and Geriatric Care.

Kennesaw State University logoKU

Kennesaw State University

Bachelor of Science, Biology

Completed a Bachelor of Science in Biology, graduating in May 2010.

Tech stack

Software and tools used professionally

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