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Alejandra Nabte

@alejandranabte

KYC and compliance operations professional at Multiservicios América 4 who verified remittance customers and flagged transactions for review.

Mexico

Message

At Multiservicios América 4, I processed domestic and international money transfers using Ria and Maxi while following transaction procedures and identification requirements.

I compared customer information with passports, national IDs, and other government-issued documents, reviewed proof of address when required, and stopped transactions when required documentation was missing or insufficient.

I also applied transaction limits and flagged potentially problematic transactions for further review according to company guidelines. I processed approximately $60,000–$80,000 in daily cash transactions while following cash-handling and verification procedures.

At Evolution Travel, I assist customers with travel planning and reservations using Amadeus and other online platforms. I’m developing foundational knowledge in AML, KYC, Customer Due Diligence, fraud prevention, and financial crime operations, alongside my Bachelor's Degree in Criminology.

Experience

Work history, roles, and key accomplishments

Current

Travel Agent / Customer Service Representative

Current

Evolution Travel

Jan 2025 - Present (1 year 9 months)

Assist customers with travel planning, flight reservations, and accommodations using Amadeus and other platforms. Manage multiple customer requests and resolve booking issues while maintaining accuracy and attention to detail.

Amadeus Travel Planning Flight Reservation Customer Service Problem Solving Attention To Detail Bilingual English Spanish

Cashier & Customer Service Representative

Multiservicios América 4

Jan 2026 - Aug 2026 (7 months)

Processed domestic and international money transfers using Ria and Maxi systems, verified customer identification, and applied transaction limits. Handled approximately $60,000–$80,000 in daily cash transactions while maintaining accuracy and following cash-handling procedures.

RIA Maxi Cash Handling Customer Identification Document Verification Transaction Processing Procedure Compliance Flagging Transactions Customer Service Bilingual English Spanish

Customer Service Representative

Thai Restaurant

Jan 2024 - Dec 2025 (1 year 11 months)

Provided customer service, processed orders, and managed multiple customer requests in a fast-paced environment.

Customer Service Order Processing Multitasking

Pet Grooming Assistant

Additional Professional Experience

Jan 2024 - Dec 2025 (1 year 11 months)

Provided pet care and grooming assistance while maintaining cleanliness, organization, and safety standards.

Pet Care Grooming Organization safety standards

Store Manager

Nabte Hardware Stores

Jan 2017 - Dec 2024 (7 years 11 months)

Managed daily administrative and operational activities for a hardware and home-improvement business. Supervised a team of four employees, handled customer payments and invoices, and maintained accurate records.

Team Supervision Cash Handling Invoicing Administrative Operations Customer Service Record keeping

Packing Associate

Falcon

Jan 2016 - Dec 2017 (1 year 11 months)

Prepared and packed products for shipment while maintaining accuracy and organization.

Packing Accuracy Organization

Education

Degrees, certifications, and relevant coursework

Alison

Fundamentals of CAMS, Anti-Money Laundering

Currently developing foundational knowledge in Anti-Money Laundering (AML), Know Your Customer (KYC), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), fraud prevention, sanctions and PEP screening, Source of Funds / Source of Wealth, transaction monitoring, suspicious activity identification, risk assessment, and identity verification.