Open to opportunities

Aleander Ngala

@aleanderngala

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Pharmacist and medical virtual assistant delivering clinical pharmacy, billing, and patient-centered care.

Kenya

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What I'm looking for

I seek a role combining clinical pharmacy and digital health (EHR, billing, telehealth) where I can improve medication safety, patient education, and operational workflows.

I am a licensed pharmacist with hands-on experience across hospital, dispensary, and pharmaceutical manufacturing settings, combined with current work as a medical virtual assistant managing EHRs, scheduling, billing and coding. I have led therapeutic drug monitoring, pharmacovigilance, inventory management, and patient education efforts while supporting antimicrobial stewardship and clinical ward rounds.

I bring practical knowledge of Good Manufacturing Practices, medication formulation, and pharmacy operations, plus proficiency with EHRs (Athenahealth, DrChrono, Pharmacore), medical billing and coding, and telehealth scheduling. I am adaptable, technology-friendly, and committed to improving patient outcomes through accurate medication management and effective communication.

Experience

Work history, roles, and key accomplishments

Current

Medical Virtual Assistant

Current

Medical Virtual Assistant

Jul 2023 - Present (2 years 3 months)

Schedule and manage patient appointments across multiple providers, verify insurance and enter patient demographics into EHRs, and perform medical billing, coding, referrals, and patient education to support clinic workflows.

Scheduling Medical Billing Medical Coding EHR

Pharmacist

Naivasha Sub-County Referral Hospital

Jun 2023 - Apr 2025 (1 year 10 months)

Performed therapeutic drug monitoring, drug utilisation reviews, dispensing, pharmacovigilance, inventory management, and supported antimicrobial stewardship to improve medication safety and availability.

Therapeutic Drug Monitoring Pharmacovigilance Inventory Management Patient Counselling

Pharmacist

Kiambogo Dispensary

Dec 2023 - Feb 2024 (2 months)

Validated prescriptions, managed medication reconciliation and inventory, participated in vaccination programs, and provided public health education and medication safety counselling.

Prescription Validation Medication Reconciliation Vaccination Administration Inventory Management Patient Education Public Health

Pharmacist

Regal Pharmaceuticals

Apr 2023 - May 2023 (1 month)

Supported GMP and quality activities, performed routine analyses of materials and products, assisted with SOP preparation, and contributed to adverse event reporting and inventory processes.

Good Manufacturing Practices SOP Development Adverse Events Inventory Management Documentation

Pharmacist

Nila Pharmaceuticals

Jan 2023 - Mar 2023 (2 months)

Managed pharmacy procurement and inventory, ensured regulatory-compliant dispensing, conducted health screenings, and used pharmacy EHR software (Pharmacore) to track sales and inventory.

Procurement Inventory Management Regulatory Compliance Pharmacore Health Screenings

Education

Degrees, certifications, and relevant coursework

Kabarak University

Bachelor of Pharmacy, Pharmacy

2017 - 2022

Completed a five-year Bachelor of Pharmacy program with coursework in pharmacology, pharmaceutical chemistry, pharmaceutics, clinical pharmacy, and related biomedical sciences.

Moi High School Kabarak

Secondary School Certificate, Secondary Education

2013 - 2016

Completed secondary education with focus on mathematics, sciences, and languages and participated in group activities and sports to develop communication and teamwork skills.