Akumbom Sonia
@akumbomsonia
Organized administrative professional and junior UI/UX designer focused on usability.
CameroonWhat I'm looking for
I am an organized administrative professional with over three years of experience supporting senior-level executives and managing day-to-day office operations. My academic background in Sociology strengthens my client interactions and helps me approach problems with empathy and insight.
As a Junior UI/UX designer, I bring hands-on experience in user research, wireframing, prototyping, and usability testing, and I am proficient with Figma and Canva. I have contributed to mobile app screens and early-stage AI chatbot design while translating research into actionable design improvements.
In administrative roles I have managed scheduling, calendar and email coordination, record keeping, CRM updates, and event promotion across nonprofit and corporate settings. I have supported meetings, documentation, and cross-team collaboration to streamline workflows.
I am tech-savvy, a quick learner, and comfortable with Microsoft Office and Google Workspace. I seek roles that allow me to combine administrative excellence with user-centered design to improve processes and product experiences.
Experience
Work history, roles, and key accomplishments
UI/UX Designer
Zero Tolerance Fitness
Mar 2025 - Sep 2025 (6 months)
Designed user-friendly screens and prototypes for the ZTF fitness app and an unreleased AI chatbot, conducted user research to improve usability, and managed day-to-day administrative tasks to streamline team workflows.
Customer Service Representative
Pro-Tech Alliance
Apr 2024 - Nov 2024 (7 months)
Responded to client and staff inquiries via phone, email and chat, coordinated schedules and follow-ups, and maintained accurate customer records in CRM systems to support service improvement.
Administrative Assistant
Martin Luther King Jr. Memorial Foundation
Oct 2023 - Jan 2024 (3 months)
Supported communications and program administration by drafting correspondence, producing newsletters, collecting and analyzing program data, and promoting events via social and email channels.
Administrative Assistant
Bafut Cooperative Credit Union
Apr 2023 - Aug 2023 (4 months)
Assisted with member relations, promoted credit union services, supported event coordination, and helped create and distribute marketing materials to increase member engagement.
Education
Degrees, certifications, and relevant coursework
Professional Certificate, User Experience Design
2025 -
Enrolled in the Google UX Design Professional Certificate program (in progress) focusing on user research, wireframing, prototyping, and usability testing.
Martin Luther King College, Bafoussam
Advanced Level Certificate, General Secondary Education
2018 - 2018
Obtained Advanced Level Certificate (A-level) from Martin Luther King College in 2018.
UIUniversity of Yaoundé I
Bachelor's degree, Sociology
2022 -
Completed a Bachelor's degree in Sociology with coursework supporting strong client interaction and administrative skills.
Government Bilingual High School, Bamenda
Ordinary Level Certificate, General Secondary Education
2015 - 2015
Completed Ordinary Level Certificate (O-level) at Government Bilingual High School, Bamenda in 2015.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Job categories
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