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Akash Tickoo

@akashtickoo

I’m a MuleSoft Application Engineer and Integration Lead delivering API-led cloud integrations.

India
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What I'm looking for

I’m looking to lead MuleSoft/API-led integration platforms end-to-end—architecture, DataWeave transformations, CI/CD automation, and zero-downtime modernization—within a team that values measurable outcomes, governance, and enterprise-grade reliability.

I’m an energetic, result-driven MuleSoft Certified Developer with 11+ years of enterprise integration experience, specializing in API-led connectivity, transformations, and scalable CloudHub deployments. I focus on Mule 4+ (Anypoint Studio, CloudHub, API Gateway) and DataWeave to build reliable, observable integration platforms.

In my recent role as Lead Software Engineer (Technology Lead), I led a team of 6–8 resources and mentored junior MuleSoft engineers on design patterns, DataWeave best practices, and code review standards. I architected and delivered an API-led connectivity platform for investment banking operations using System, Process, and Experience layers to integrate Salesforce, Apache Kafka, AWS Glue/Redshift/Redis, AllegroGraph, SFTP, and on-premise databases.

I’ve driven measurable outcomes by re-architecting DataWeave 2.0 transformations, introducing parallel batch processing, and refactoring Airflow DAGs—delivering an 85% API throughput improvement, 50% ETL latency reduction, and restoring 99.9% SLA compliance across a high-transaction platform. I also established reusable enterprise DataWeave module libraries published to Anypoint Exchange, reducing average integration build time from ~5 days to ~3 days (40% reduction).

I’m also hands-on with platform governance and modernization, including API architecture and DevOps/CI/CD automation using Jenkins, BitBucket, Ansible, Maven, Git, Docker, and RAFAY. I’ve orchestrated zero-downtime migrations from legacy MuleSoft APIs to Java Springboot REST APIs for 10,000+ users—while applying strong security practices (OAuth 2.0, JWT, mTLS, API policies, RBAC) to meet enterprise requirements across BFSI domains.

Experience

Work history, roles, and key accomplishments

SY
Current

Lead Software Engineer

Synechron

Nov 2022 - Present (3 years 5 months)

Led a team of 6–8 and mentored 4 MuleSoft engineers while architecting a Mule 4+ API-led connectivity platform for investment banking integrations. Improved API throughput by 85%, reduced ETL latency by 50%, and delivered zero-downtime migrations, supporting 10,000+ users across enterprise systems.

BA

Software Engineer II A

Bank Of America

Jun 2021 - Nov 2022 (1 year 5 months)

Designed and optimized 12+ MuleSoft 4.2.x APIs using RAML-first design and OAuth 2.0, achieving sub-200ms average response times for 40,000+ private banking customers. Automated CI/CD with Jenkins, BitBucket, and Ansible, and reduced defect rates by 35% to improve integration reliability.

BA

Analyst I Apps Programming

Bank Of America

Jan 2020 - May 2021 (1 year 4 months)

Developed MuleSoft Gateway APIs for a 401(k) wealth management platform, enabling cross-system data exchange for 25,000+ users. Built DataWeave 2.0 transformations with robust error handling, retry logic, and data validation to achieve 99.9% payload accuracy.

AC

Associate Software Engineer

Accenture

Jan 2015 - Jun 2016 (1 year 5 months)

Built and maintained APIs using TIBCO BusinessWorks and early MuleSoft tooling for telecom and retail clients. Supported 20,000+ users and optimized API workflows and deployment pipelines using Git, Jenkins, and BitBucket.

BL

Summer Trainee

Bharat Sanchar Nigam Limited

Jun 2013 - Jul 2013 (1 month)

Completed a summer training program with BSNL covering telecom technologies and network components. Gained hands-on exposure to CDMA, WLL, BTS, 2G/3G, and WiMAX technology concepts.

Education

Degrees, certifications, and relevant coursework

Jawaharlal Nehru Technological University Hyderabad logoJH

Jawaharlal Nehru Technological University Hyderabad

Bachelor of Technology (B.Tech.), Computer Science & Engineering

Earned a Bachelor of Technology (B.Tech.) in Computer Science & Engineering from Jawaharlal Nehru Technological University Hyderabad.

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