At CGI, I prioritized product backlog features by business value and risk dependencies, working with Product Owners through regular grooming to improve delivery efficiency.
I authored user stories, BRDs, FRDs, and business cases, and defined acceptance criteria. I also reviewed test cases and supported UAT for finance and vendor systems.
I led Agile ceremonies and worked across the SDLC, from requirements gathering and gap analysis to stakeholder demos and change requests. I used basic SQL queries to validate test cases and back-end data integrity.
I also resolved client support tickets while meeting SLAs, and used ERP systems and tools including JIRA, Confluence, and Microsoft Visio. I’ve applied generative AI tools to streamline documentation and backlog grooming.
