Aisha sadiq

I've supported IT systems at Nespresco Services Limited, troubleshooting hardware, software, and system issues while helping employees use technology effectively.

I monitor network performance, assist with connectivity and system setup, and carry out updates, backups, hardware maintenance, and security protocols. I also maintain system records and IT inventory while supporting team projects.

At Federal Mortgage Bank, I helped develop digital communication between the Managing Director's office and the front desk. I supported the digitization of correspondence and departmental procedures, encouraged cloud-based storage, and managed the database for daily incoming and outgoing correspondence.

I'm fluent in English, French, Fulfulde, and Hausa, and I bring calm, clear communication to technical support for diverse, non-technical users. My background also includes fast-paced operations leadership, customer service, scheduling, stock control, and cash reconciliation.