Farhana Serbini
@ainserbini
Experienced Administrator with a strong background in operations management.
What I'm looking for
I am an experienced and dedicated Administrator with almost 5 years of experience in various areas, including human resources and marketing. My versatility has allowed me to develop strong skills in database entry, coordinating meetings, and maintaining office operations. I pride myself on my strong interpersonal skills and my commitment to delivering exceptional results.
Throughout my career, I have established a structured reporting system that enables management to make data-driven decisions in resource allocation and performance tracking. I have also provided hands-on training and support to senior team members, improving operational efficiency and ensuring that our processes run smoothly.
Experience
Work history, roles, and key accomplishments
Customer Care Center Administrator
Intracorp (B) Sdn Bhd
Feb 2024 - Present (1 year 4 months)
As a Customer Care Center Administrator, I generate and manage comprehensive monthly reports, optimize spare parts management, and supervise front counter staff to ensure efficient customer service.
Senior Admin
Stickerjoy
Aug 2020 - Feb 2024 (3 years 6 months)
In my role as Senior Admin, I enhanced order processing accuracy, streamlined invoice processing, and supported operational decision-making through daily reporting.
Education
Degrees, certifications, and relevant coursework
Universiti Brunei Darussalam
Master's Degree, Logistics
Master in Logistics program focused on advanced logistics management principles, supply chain strategies, and operational efficiencies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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