Aikaterini Zymara
@aikaterinizymara
Seeking an opportunity within a dynamic organization where I can contribute and grow professionally
What I'm looking for
Dynamic and adaptable professional with experience in sales, customer service, technical support, web design, and artificial intelligence projects. Possess excellent communication and organizational skills, strong problem-solving abilities, and a strong willingness to adapt to new environments and emerging technologies.
Experience
Work history, roles, and key accomplishments
Data Annotator
RWS Group
Jan 2025 - Present (10 months)
Executed detailed annotation for language, image, and document datasets, maintaining high data accuracy and collaborating with developers to refine guidelines.
AI Trainer
iMerit
Jan 2025 - Present (10 months)
Delivered training and quality assurance for AI/ML data workflows, improving annotation accuracy and onboarding processes for NLP and computer vision projects.
Team Leader – Sales
La Crea
Jan 2024 - Present (1 year 10 months)
Managed and mentored the sales team to surpass targets, developed sales strategies, and analyzed performance to drive continuous improvement.
Sales Associate
La Crea
Jan 2022 - Jan 2024 (2 years)
Provided consultative sales of wellness and health products, built a loyal customer base, and promoted products via digital channels to increase revenue.
Customer Support Rep
Private Telecommunications Provider
Jan 2022 - Dec 2022 (11 months)
Managed customer inquiries via call and chat, handled account and service issues, and maintained trust-based relationships with corporate clients.
Customer Support Rep
Private Energy Provider
Jan 2019 - Dec 2020 (1 year 11 months)
Resolved inbound customer requests by telephone, tracked issues across departments, and communicated request status to ensure transparent transactions.
Real Estate Consultant
Real Estate Agency
Jan 2018 - Dec 2019 (1 year 11 months)
Managed property sales and provided advisory services, created marketing content, and coordinated document handling and negotiations.
Shop Manager
Supermarket Chain
Jan 2016 - Dec 2018 (2 years 11 months)
Oversaw daily store operations, trained staff, supervised inventory and supply chain flow, and achieved sales and customer satisfaction goals.
Education
Degrees, certifications, and relevant coursework
Web Design & Web Development Program
Certificate, Web Design & Web Development
Completed a Web Design and Web Development program focused on HTML, CSS, JavaScript, responsive design, and design tools.
Technical Support Diploma Program
Diploma, Technical Support
Grade: 97.50%
Completed a Diploma in Technical Support with a reported success rate of 97.50%, covering troubleshooting, customer support, and basic systems management.
Social Media Marketing Diploma Program
Diploma, Social Media Marketing
Grade: 97.38%
Completed a Diploma in Social Media Marketing with a reported success rate of 97.38%, covering digital marketing strategies and content creation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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