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Ahmed Abid

@ahmedabid

Staff Machine Learning Engineer driving scalable AI systems and MLOps across industries.

United States
Message

What I'm looking for

I seek roles building and scaling production ML/AI systems with strong MLOps, cross-functional collaboration, technical leadership, and opportunities to influence architecture and governance.

I am a Staff Machine Learning Software Engineer with 8+ years of hands-on experience designing and building scalable machine learning and software systems across Healthcare, Intelligence, Technology, Finance, and Consulting.

I have 4+ years of technical leadership experience and a track record of turning proofs-of-concept into governed, production-ready AI services, including real-time streaming features, continuous learning pipelines, and observability solutions.

I've led ML infrastructure and MLOps practices, advised clients on ML maturity and build-vs-buy decisions, and taught Mining Big Data topics such as Spark, NoSQL, and distributed systems as an adjunct faculty instructor.

My work emphasizes architecture best practices, deployment automation, and cross-functional collaboration to reduce time-to-production, improve model reliability, and deliver measurable business value.

Experience

Work history, roles, and key accomplishments

ServiceNow logoSE
Current

Staff Machine Learning Engineer

Oct 2024 - Present (1 year)

Building AI agents to forecast customer risk, benchmark performance, and surface account health insights; established modular AI service architecture and operational best practices for audit-ready deployments.

LO

Lead Software Engineer

Logic20/20

Jun 2023 - Oct 2024 (1 year 4 months)

Led ML infrastructure and MLOps consulting practice, defined architecture standards, and delivered real-time streaming feature pipelines and production ML systems for forecasting, imagery, GenAI, and ranking.

ResMed logoRE

Senior Software Engineer

Aug 2021 - Jun 2023 (1 year 10 months)

Led design and delivery of a self-service ML platform supporting batch/real-time inference, continuous learning, and observability, reducing time-to-production and improving model reliability for global data science teams.

CL

Software Engineer

Circinus, LLC

Jul 2018 - Dec 2019 (1 year 5 months)

Built full-stack ML applications for topic modeling and network databases, accelerating analyst workflows from weeks to minutes and contributing to contract win supporting $100M/year.

Education

Degrees, certifications, and relevant coursework

Georgia Institute of Technology logoGT

Georgia Institute of Technology

Master of Science, Computer Science

Master of Science in Computer Science expected in 2025.

DePaul University logoDU

DePaul University

Master of Science, Applied Mathematics

Master of Science in Applied Mathematics completed in 2018.

DePaul University logoDU

DePaul University

Bachelor of Science, Applied Mathematics

Activities and societies: DePaul Investment Group | Head of Trading (2017 - 2018)

Bachelor of Science in Applied Mathematics completed in 2016.

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Ahmed Abid - Staff Machine Learning Engineer - ServiceNow | Himalayas