At Reset Room, I developed an internal system integrated with the SimplyBook API to centralize member data, detect inactivity, and automate customer follow-ups. I also implemented and administered SimplyBook and analyzed attendance, payment, and activity data for reports and business decisions.
For El Centro del Colchón, I gathered processes for a two-branch business and developed an integrated management system for inventory, sales, suppliers, deliveries, and users. I designed the database, documented workflows, and tested the application with representative data.
