Looking for a job

Afrin khwaish

@afrinkhwaish

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Experienced bookkeeping and customer-service professional with aviation and accounting background.

India

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What I'm looking for

I seek a client-focused role in bookkeeping, accounting, or administrative support where I can apply strong organizational skills, accurate financial recordkeeping, and excellent customer service to help a growing team.

I am a reliable bookkeeping and customer-service professional with experience across aviation passenger services, retail, accounting offices, and real estate administration. I have formal diplomas in Accounting and Business Management, Computer Applications, and Aviation Hospitality and Travel Management, and I apply strong communication, problem-solving, and management skills to meet goals and support clients.

I have performed bookkeeping, tax-document preparation and IRS/state correspondence, inventory control, point-of-sale operations, and passenger services for international airlines, assisting VVIPs and unaccompanied minors. I am proficient with QuickBooks, Microsoft Office 365, MLS/MLSt usage, and various office tools, and I seek roles where I can contribute organized, client-focused support and accurate financial recordkeeping.

Experience

Work history, roles, and key accomplishments

Real Estate Admin

Realtor Office

Jan 2023 - Dec 2024 (1 year 11 months)

Managed client inquiries, organized rental/purchase schedules, and uploaded property listings to Realtor.ca and MLS to support agents and client transactions.

Client Management Realtor.Ca Administrative Support Scheduling Customer Service

Accounting Assistant

E.T.A.A.T Consulting

Jan 2021 - Dec 2022 (1 year 11 months)

Prepared tax documents, performed bookkeeping, contacted IRS and state agencies to resolve issues, and managed client documents and office communications for accounting operations.

Tax Preparation Bookkeeping IRS State Liaison Document Management Customer Support Communication

Retail Cashier / Inventory Associate

Customzon

Jan 2019 - Dec 2020 (1 year 11 months)

Operated cash register, tracked inventory and sales, ordered materials, and performed customization services while maintaining accurate bookkeeping and store organization.

Cash Handling Point of Sale Order Management Bookkeeping Customer Service

Bookkeeper / Office Assistant

New Prestige Autobody Care

Jan 2018 - Dec 2019 (1 year 11 months)

Managed bookkeeping, accounts payable/receivable, inventory ordering, and customer inquiries while handling documentation, scanning and office communications to support shop operations.

Bookkeeping Accounts Payable Accounts Receivable Inventory Management MS Excel Document Scanning Customer Service IrfanView

Retail Associate

Dominos

Jan 2022 - Present (3 years 11 months)

Managed cash register, inventory and order processing and maintained store cleanliness to support efficient front-of-house operations and customer service.

Cash Handling Inventory Control Order Taking Customer Service Point of Sale

Bookkeeper

Electronics Office

Jan 2021 - Present (4 years 11 months)

Performed bookkeeping and sales entry processing and responded to customer inquiries to maintain accurate financial records and support daily operations.

Bookkeeping MS Excel Customer Service Document Management Data Entry

Passenger Service Agent

Chhatrapati Shivaji International Airport

Jan 2016 - Present (9 years 11 months)

Operated check-in, arrivals/departure processing and baggage drop for Qatar Airways, assisted unaccompanied minors, VVIP/CIP passengers, and maintained passport/visa records to ensure compliant passenger handling.

Customer Service Communication Problem Solving