afifah mahlani
@afifahmahlani
I evaluate AI data and language quality, ensuring relevance, accuracy, and useful outputs.
What I'm looking for
I’m a detail-oriented AI data rater, annotator, and linguistic evaluator with hands-on experience assessing the relevance, usefulness, and accuracy of content against detailed project guidelines. I focus on evaluating user intent and context so outputs and recommendations are genuinely useful to the end user. I’m comfortable delivering consistent, objective evaluations in fully remote settings.
In 2024–Present, I annotate, rate, and evaluate audio, video, and text data for AI training and quality projects.
I identify errors, ambiguity, and bias in AI-generated content, then provide clear, structured, evidence-based written justifications. I communicate with international reviewers in English, self-manage tasks independently, and consistently meet deadlines while staying aligned with strict guideline requirements. My approach emphasizes guideline adherence, accuracy, and structured documentation to support reliable evaluation outcomes.
Alongside AI evaluation, I’ve worked as a freelance content writer and translation specialist for international clients since 2021, writing and editing business, technical, and lifestyle content in Indonesian and English. Earlier in my career, I spent 11+ years delivering premium customer service as cabin crew, where I de-escalated tense situations and maintained strict compliance under time-sensitive pressure—skills that translate directly into calm, disciplined work quality.
Experience
Work history, roles, and key accomplishments
AI Data Annotator & Linguistic Evaluator
Multiple Remote AI Data Projects
Jan 2024 - Present (2 years 5 months)
Annotated, rated, and evaluated audio, video, and text data for AI training and quality projects by applying strict guidelines to assess relevance, accuracy, and usefulness. Analyzed user intent and context, identified errors/ambiguity/bias, and provided clear, evidence-based written justifications.
Customer Service & Ops Coordinator
Struff Pet Taxi
Jan 2024 - Present (2 years 5 months)
Coordinated service logistics across Bali using local knowledge of routes and points of interest. Managed bookings and customer communication via WhatsApp/email and handled invoicing, transaction tracking, and structured documentation accurately.
Content Writer & Translation Specialist
Various International Clients
Jan 2021 - Present (5 years 5 months)
Wrote and edited business, technical, and lifestyle content in Indonesian and English for international clients, ensuring clarity and engagement. Translated between Indonesian and English while preserving tone and meaning and maintaining cultural relevance for diverse audiences.
Education
Degrees, certifications, and relevant coursework
BINUS Business School
Master of Management, Business Management
2019 - 2021
Earned a Master of Management with a focus on Business Management at BINUS Business School from 2019 to 2021.
Airlangga University
Bachelor of Social Science, International Relations
2005 - 2011
Earned a Bachelor of Social Science in International Relations from Airlangga University from 2005 to 2011.
Availability
Location
Authorized to work in
Job categories
Skills
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