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afifah mahlaniAM
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afifah mahlani

@afifahmahlani

I evaluate AI data and language quality, ensuring relevance, accuracy, and useful outputs.

Indonesia
Message

What I'm looking for

I’m looking for remote, guideline-driven evaluation work where I can apply user-intent and context analysis, deliver accurate AI data annotations, and provide clear evidence-based feedback with consistent quality.

I’m a detail-oriented AI data rater, annotator, and linguistic evaluator with hands-on experience assessing the relevance, usefulness, and accuracy of content against detailed project guidelines. I focus on evaluating user intent and context so outputs and recommendations are genuinely useful to the end user. I’m comfortable delivering consistent, objective evaluations in fully remote settings.

In 2024–Present, I annotate, rate, and evaluate audio, video, and text data for AI training and quality projects.

I identify errors, ambiguity, and bias in AI-generated content, then provide clear, structured, evidence-based written justifications. I communicate with international reviewers in English, self-manage tasks independently, and consistently meet deadlines while staying aligned with strict guideline requirements. My approach emphasizes guideline adherence, accuracy, and structured documentation to support reliable evaluation outcomes.

Alongside AI evaluation, I’ve worked as a freelance content writer and translation specialist for international clients since 2021, writing and editing business, technical, and lifestyle content in Indonesian and English. Earlier in my career, I spent 11+ years delivering premium customer service as cabin crew, where I de-escalated tense situations and maintained strict compliance under time-sensitive pressure—skills that translate directly into calm, disciplined work quality.

Experience

Work history, roles, and key accomplishments

MP
Current

AI Data Annotator & Linguistic Evaluator

Multiple Remote AI Data Projects

Jan 2024 - Present (2 years 5 months)

Annotated, rated, and evaluated audio, video, and text data for AI training and quality projects by applying strict guidelines to assess relevance, accuracy, and usefulness. Analyzed user intent and context, identified errors/ambiguity/bias, and provided clear, evidence-based written justifications.

ST
Current

Customer Service & Ops Coordinator

Struff Pet Taxi

Jan 2024 - Present (2 years 5 months)

Coordinated service logistics across Bali using local knowledge of routes and points of interest. Managed bookings and customer communication via WhatsApp/email and handled invoicing, transaction tracking, and structured documentation accurately.

VC
Current

Content Writer & Translation Specialist

Various International Clients

Jan 2021 - Present (5 years 5 months)

Wrote and edited business, technical, and lifestyle content in Indonesian and English for international clients, ensuring clarity and engagement. Translated between Indonesian and English while preserving tone and meaning and maintaining cultural relevance for diverse audiences.

Education

Degrees, certifications, and relevant coursework

BS

BINUS Business School

Master of Management, Business Management

2019 - 2021

Earned a Master of Management with a focus on Business Management at BINUS Business School from 2019 to 2021.

Airlangga University logoAU

Airlangga University

Bachelor of Social Science, International Relations

2005 - 2011

Earned a Bachelor of Social Science in International Relations from Airlangga University from 2005 to 2011.

Tech stack

Software and tools used professionally

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