At Accenture, I delivered L2 support for enterprise CyberArk Core PAS environments, resolving incidents and escalations through root cause analysis. I administered Vault, PVWA, CPM, PSM, and ISPSS, and handled privileged account onboarding and password rotation.
I executed CyberArk upgrades with health checks and post-upgrade verification, and configured access policies and LDAP/AD integrations. I also supported audit preparation, governance reporting, and compliance monitoring.
I delivered 800+ hours of CyberArk training, designed 250+ assessments, and mentored new and lateral hires. Earlier, at Amazon ADS, I supported IAM and security operations, access reviews, and identity-related incidents.

