At MAHARASHTRA KNOWLEDGE CORPORATION LTD, I own the functional and business outcomes of internal ERP and LMS platforms serving 5,000+ partner centers across Maharashtra and a few other states.
I turn stakeholder needs into product requirements, user stories, and acceptance criteria, then prioritize the backlog and work with engineering, UX, and QA teams through Agile delivery.
I coordinate UAT, release readiness, and rollout activities, including stakeholder communication and training. I’ve also documented process flows and performed gap analysis to identify system improvements.
Earlier, I collaborated on ERP and LMS improvements as an Associate Product Owner and gathered and analyzed requirements as a Business Analyst at MAHARASHTRA KNOWLEDGE CORPORATION LTD. I created usage and adoption dashboards with Google Looker Studio, and clearer documentation and user experience contributed to roughly 30% fewer repetitive support queries.
