Open to opportunities

adam kiyogoma

@adamkiyogoma

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Independent travel agent with expertise in client relations and logistics.

Tanzania

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What I'm looking for

I am looking for a role that values creativity and offers opportunities for professional growth.

I am an independent travel agent with a passion for helping clients explore the world. My experience includes meeting with clients to understand their travel needs, preferences, and budgets, ensuring that I provide tailored travel solutions. I coordinate all aspects of travel, from transportation and accommodations to activities and insurance, making the travel planning process seamless and enjoyable for my clients.

In addition to my role as a travel agent, I have worked as a photo annotator specialist, where I honed my skills in data categorization and quality control. My attention to detail ensures that all annotations are accurate and meet project requirements. I thrive in collaborative environments, working closely with data scientists and project managers to deliver high-quality results.

With a background in data entry and a diploma in computer science, I bring a unique blend of technical skills and customer service experience to my roles. I am committed to continuous learning and professional development, as evidenced by my recent certifications in software engineering and essential AI.

Experience

Work history, roles, and key accomplishments

Current

Independent Travel Agent

Current

Dreamport

Nov 2024 - Present (10 months)

Meets with clients to determine travel needs, budgets, and preferences. Sells and coordinates transportation, accommodations, insurance, tours, and activities. Advises clients regarding destinations, cultures, customs, weather and activities.

Client Relationship Management Sales Customer Service Negotiation

Current

Photo Annotator Specialist

Current

TELUS International AI

Sep 2023 - Present (2 years)

Accurately labels objects, people, animals, or other specified elements within images according to guidelines. Classifies pictures into different categories based on predefined criteria. Applies bounding boxes, polygons, key points, or other annotation tools to images as required by the project.

Image Labeling Annotating Quality Control Data Entry Machine Learning

Current

Chat Moderator/Agent

Current

Cloudworkers

Sep 2022 - Present (3 years)

Monitors chat rooms, forums, live streams, or other interactive platforms in real-time. Identifies and removes inappropriate, offensive, or harmful content promptly. Enforces community guidelines and rules consistently and fairly.

Chat Moderation Content Moderation Community Management Customer Service Conflict Resolution

Data Entry Officer

Cmk Health Care Limited

May 2015 - Present (10 years 4 months)

Entered data on the Eclaim form for NHIF Insurance forms. Sorted and filed forms as needed in numerical order or by date. Maintained data backup and archival procedures.

Data Entry Data Management Data Quality Data Collection Database Management

Data Entry Clerk

Mauto Specialized Polyclinic

Mar 2015 - Present (10 years 6 months)

Entered data on the Eclaim form for NHIF Insurance forms. Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data. Verified outdated data and implemented necessary changes to records.

Data Entry Data Verification Spreadsheet Management Database Management Record keeping

Education

Degrees, certifications, and relevant coursework

PLP Academy

Certificate in Software Engineering, Software Engineering

2023 - 2024

Completed a certificate program in Software Engineering. Covered various programming languages and frameworks including Dart, Flutter, Django, Python, HTML, C++, and JavaScript.

ALX Africa

Certificate in Essential AI, Artificial Intelligence

2023 - 2024

Awarded a scholarship certificate in Essential AI from ALX Africa. Gained fundamental knowledge and skills in Artificial Intelligence.

Muhimbili University of Health and Allied Sciences (MUHAS)

Bachelor's degree in Medical Laboratory Sciences, Medical Laboratory Sciences

2013 - 2016

Completed a Bachelor's degree focused on Medical Laboratory Sciences. Acquired knowledge and practical skills relevant to laboratory procedures and health sciences.