At Solutions360, I work across the SQL, PHP, and JavaScript code base behind the Q360 ERP platform. As an escalation developer, I average 150 closed tickets per quarter, tracing issues from what customers see back to their source in the database or server.
I also support customer implementations, including data migration, environment setup, customizations, and API configuration. Before software, I managed restaurant operations and toured as a professional musician, experiences that shaped how I work under pressure and communicate with technical and non-technical people.

