Adaiah Regis
@adaiahregis
Accounting assistant with 7+ years of service delivery, payroll/gratuities processing, and customer-focused issue resolution.
What I'm looking for
I’m an AG Accounting Assistant with over 7 years of experience delivering exceptional service and resolving issues effectively. I’ve handled monthly payroll functions and supported payments related to gratuities for contract staff, helping ensure work processes run accurately and on time.
Previously, as an AG Clerk II at the Ministry of Health, I handled an average of 15 customer inquiries daily via phone, email, and chat. I achieved an 80% customer satisfaction rating through active listening and tailored solutions, and I helped improve team efficiency by training new staff on best practices and company policies.
I also stay committed to people development. From 2021 to present, I’ve conducted Life Skills Programs in conjunction with the LoveUntil Foundation and assisted in planning, managing, and executing programs geared toward youth development—work that strengthens my communication, empathy, and ability to coordinate in fast-moving environments.
Experience
Work history, roles, and key accomplishments
AG Accounting Assistant
The Ministry of Health
Jan 2025 - Present (1 year 6 months)
Handled monthly payroll processing for employees and prepared statements of indebtedness for contract staff gratuities. Processed gratuity payments for contract staff to support timely compensation.
AG Clerk II
The Ministry of Health
Jan 2019 - Jan 2025 (6 years)
Resolved an average of 15 customer inquiries per day via phone, email, and chat, ensuring timely and effective support. Achieved an 80% customer satisfaction rating and trained new staff on best practices and company policies.
Education
Degrees, certifications, and relevant coursework
University of the Southern Caribbean
Bachelor of Science, Psychology
Completed a Bachelor of Science in Psychology at the University of the Southern Caribbean in June 2021.
Bishop Anstey High School
Caribbean Secondary Education Certificate (CSEC), CSEC Subjects
Earned 8 CSEC passes including Mathematics, English, Literature, Spanish, Additional Mathematics, Biology, Chemistry, and Physics.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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