Open to opportunities

Ada Eni

@adaeni

Message

I process high-volume retail transactions, train staff, and keep store operations accurate and customer-focused.

Nigeria

Message

What I'm looking for

I'm looking for a managerial opportunity where I can apply my retail operations, customer service, cash-handling, and staff-training experience to improve store efficiency and customer loyalty.

I've supported customer service and store operations at Sundry Markets Limited (Market Square), processing high-volume cash and card transactions, balancing cash drawers, preparing reconciliation reports, and maintaining accurate pricing and transaction logs. I also trained junior staff and helped keep registers, inventory, and store readiness on track during busy shifts.

Previously, I supported Dufil Prima Food product displays, stock availability, promotions, and retailer relationships. With an HND in Computer Science and multiple Best Staff awards, I'm ready to bring my cash-handling, customer service, and supervisory experience to a managerial role.

Experience

Work history, roles, and key accomplishments

Retail Customer Service Representative/Junior Supervisor

Sundry Markets Limited

Mar 2020 - Oct 2025 (5 years 7 months)

Processed high-volume daily cash and card transactions accurately, minimizing errors and ensuring seamless customer checkouts. Supervised junior staff by providing hands-on training to team members, improving service quality and operational flow.

Cash Handling Transaction Processing Store Operations Customer Service Inventory Management Reporting

Cashier

Sundry Markets Limited

Mar 2020 - Mar 2024 (4 years)

Processed high-volume transactions, balanced cash drawers, prepared reconciliation reports, and ensured accurate pricing and excellent customer service.

Cash Handling Transaction Processing Reconciliations Customer Service Pricing Accuracy

Sales and Customer Service Associate

Dufil Prima Foods

Jan 2017 - Feb 2020 (3 years 1 month)

Ensured Indomie and other Dufil products are displayed prominently and attractively in retail outlets, following brand guidelines for shelf layout and promotions. Checked product stock levels, restocked shelves, and communicated shortages to the distribution team.

Merchandising Inventory Management Customer Service Promotion Relationship Management Negotiation

Class Teacher

Umuahia

Jan 2013 - Dec 2014 (1 year 11 months)

Delivered lessons effectively, explained concepts clearly, and facilitated student learning. Organized the classroom environment, maintained discipline, and guided students' personal and social development.

Teaching Classroom Management