Open to opportunities

Abigail Emata

@abigailemata

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Business analyst and contracts administrator driving data-led operational efficiency.

United Arab Emirates

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What I'm looking for

I seek a role where I can apply BI and contract administration expertise to improve processes, automate reporting, and partner cross-functionally for measurable operational impact.

I am a detail-oriented business analyst and contracts administrator with over 10 years supporting QHSE, Manufacturing, Finance, Supply Chain, and IT teams. I translate complex data into actionable insights and enable better business decisions through reporting and process improvements.

I have designed and deployed Power BI dashboards that improved KPI visibility and reduced manual reporting time by 75%, and I built financial and operational dashboards to improve budget adherence. I maintain and optimize systems including SharePoint, JD Edwards, and Hyperion to support contract tracking and document control.

My experience includes contract lifecycle management, vendor coordination, invoice tracking, and telecom/mobility service operations across regions. I collaborate closely with legal, commercial, finance, and site teams to manage risks, ensure compliance, and deliver timely execution.

I am committed to continuous improvement, automation using Microsoft Power Platform, and clear stakeholder communication to drive operational efficiency and measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Contracts Administrator

Current

PLC Contracting LLC

Sep 2025 - Present (4 months)

Managed contract administration across project lifecycles, maintaining organized contract filing, monitoring obligations and risks, and preparing subcontract agreements to ensure timely execution and compliance.

Contract Management SharePoint Document Control Negotiation & Compliance

IT Business Analyst

Weatherford Oil Tool Middle East Ltd

Feb 2013 - Jun 2025 (12 years 4 months)

Developed Power BI dashboards and automated reporting, reducing manual reporting time by 75%, maintained ERP and SharePoint systems, and acted as liaison to translate business requirements into deployed solutions.

Power BI SQL SharePoint Hyperion Data Analysis Requirements Gathering Process Improvement Stakeholder Management

Office Manager

Vision Executive Search

Sep 2012 - Feb 2013 (5 months)

Provided executive administrative support, managed payroll and vendor relationships, and maintained structured filing and HR documentation to improve operational efficiency.

Executive Support Payroll Processing Vendor Management Office Administration Document Control Travel Coordination

Support Lead

GMASCO – Al-Futtaim Group

Dec 2009 - Sep 2012 (2 years 9 months)

Supervised multilingual call center teams, ensured KPI compliance, performed call quality monitoring and data analysis to identify trends and improve customer service delivery.

Team Leadership Call Center Operations CRM Data Analysis Customer Support KPI Analysis Reporting

Data Processor Specialist

ExpoCentre Sharjah

Oct 2008 - Dec 2009 (1 year 2 months)

Maintained exhibitor CRM data, processed survey responses into statistical summaries, and supported onsite event customer service and post-event reporting to inform improvements.

Data Entry CRM Data Cleaning Reporting Customer Service event support