I am a dedicated and experienced professional with a proven track record in Information Technology and Services. With over 2.5 years of experience, I am proficient in Computer Networking, Software Development, and Team Management. I have a strong commitment to applying my knowledge responsibly and effectively, contributing tangible value to the organization. I strive to maintain the highest standards of excellence and efficiency, creating a results-driven work environment. I am ready to leverage my expertise to drive success and innovation within the organization.
As a System Engineer at Infosys Limited, I have been working as a Team Lead, gathering comprehensive business requirements from clients and translating them into precise technical requirements to guide project development. I have successfully managed and led teams, prioritizing best practices to ensure the timely delivery of products in accordance with Service Level Agreements (SLAs). I have established and maintained a seamless delivery channel between offshore and onsite teams, fostering effective communication and collaboration. Through analyzing error trends, I have implemented successful initiatives that eliminated errors and improved overall performance. I have also utilized my strong presentation skills to craft persuasive pitch decks for internal and external stakeholders, contributing to successful project proposals. I am experienced in working with Agile, Waterfall, and Hybrid methodologies.
During my tenure as a Senior Systems Associate at Infosys Limited, I gained technical expertise in Gigabit Passive Optical Network and routing protocols such as RIP, EIGRP, OSPF, and BGP. I also have hands-on experience with DNS, DHCP, and TCP/IP. Additionally, I have experience in automation and configuration management tools like Ansible and Nagious. I have worked on grooming and disconnecting network circuits of various brands, including Nokia, Huawei, Infinera DTN-X, Lucent, and Ciena. I am well-versed in Dense Wavelength-Division Multiplexing (DWDM) and have experience with automation/configuration management tools like Git and Jenkins.
