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Abhishek Raj

@abhishekraj

Technical Program Manager specializing in business-critical ERP and supply chain transformations across global markets with 7.5+ years of experience.

India

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What I'm looking for

I’m looking for a role where I can combine systems thinking, operational leadership, and strategic execution to solve meaningful business challenges, build scalable processes, and contribute to measurable growth with long-term ownership and impact.

I’m a Technical Program Manager specializing in business-critical ERP and supply chain transformations across global markets (Japan, the US, and the EU), with 7.5+ years of experience. I focus on stabilizing high-risk ERP ecosystems by aligning stakeholders, integrations, and legacy workflows through SIT, UAT, cutover, and hyper care.

I’ve delivered “zero-disruption go-lives” and prevented revenue-impacting failures during $2M+ SAP S/4HANA migrations across Japan’s retail operations. I drove operational efficiency gains of 30–40% through governance frameworks and automation—plus hands-on techno-functional leadership spanning SAP, ETL/data integration, and enterprise connectivity.

Experience

Work history, roles, and key accomplishments

Current

ERP Transformation Lead

Current

G10X Technologies Pvt. Ltd.

May 2023 - Present (3 years)

Steered a $2M+ SAP S/4HANA transformation through high-risk migration phases by aligning business, SAP, and integration teams under disciplined governance. Led a 3-member team to proactively neutralize critical functional and integration risks, preventing operational disruption, protecting revenue continuity, and enabling seamless go-live execution across complex live retail operations.

SAP S 4HANA Migration ERP Transformation SIT UAT Governance Risk Integration Defect Triage Cutover & Hypercare Stakeholder Management

Software Engineer

Bottomline Technologies Pvt. Ltd.

Feb 2022 - May 2023 (1 year 3 months)

Developed and optimized 20+ .NET Core web services, improving API performance by 25%. Strengthened CI/CD pipelines and automation practices to support scalable enterprise delivery. Gained a significant technical foundation to leverage and deliver current program management roles.

.NET Core C++API Performance CI CD Pipelines Automation Git Enterprise Systems

Retail ERP/POS Specialist

Cognizant Technology Solutions Pvt. Ltd.

Sep 2018 - Jan 2022 (3 years 4 months)

Led 150+ multi-site POS migrations across US/EU markets, ensuring zero defects and 100% on-time delivery. Automated system health monitoring (30+ utilities) to reduce false alerts by 40% and improve MTTR by 42% using SQL and batch scripting. Led a 5-member team to optimize the 24/7 L3 Support structure with 100% operational efficiency.

IT Cutovers (IPv4 DNS Active Directory)SQL Batch Script Vendor coordination