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Abhishek Raj

@abhishekraj

Technical Program Manager specializing in business-critical ERP and supply chain transformations across global markets with 7.5+ years of experience.

India

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What I'm looking for

I’m looking for a role where I can combine systems thinking, operational leadership, and strategic execution to solve meaningful business challenges, build scalable processes, and contribute to measurable growth with long-term ownership and impact.

Technical Program Manager / Technical Project Manager focused on ERP and supply chain transformations in retail, with 7.5+ years across Japan, the US, and the EU. Brings $2M+ migration scope, 150+ POS rollouts, and measurable gains in cutover stability, incident resolution, and operational efficiency.

Remote Work Capabilities: Distributed team leadership across 4 time zones (JST/EST/CET/IST), async-first communication protocols, documentation-driven governance, and virtual stakeholder management for enterprise-scale programs.

Experience

Work history, roles, and key accomplishments

Current

ERP Transformation Lead

Current

G10X Technologies Pvt. Ltd.

May 2023 - Present (3 years 2 months)

Program Scope: $2M+ SAP S/4HANA migration for Japan retail operations; UAT phase currently in progress
Own business continuity for a $2M+ SAP S/4HANA migration across live retail systems, using SIT/UAT governance and defect triage to prevent operational disruption during high-risk phases.

SAP S 4HANA Migration ERP Transformation SIT UAT Governance Risk Integration Defect Triage Cutover & Hypercare Stakeholder Management

Software Engineer

Bottomline Technologies Pvt. Ltd.

Feb 2022 - May 2023 (1 year 3 months)

• Delivered 20+ optimized .NET Core web services, improving API performance by 40% while strengthening CI/CD automation to support scalable enterprise delivery.
• This role built the integration and system-level foundation that supports later ERP transformation work.

.NET Core C++API Performance CI CD Pipelines Automation Git Enterprise Systems

Retail ERP/POS Specialist

Cognizant Technology Solutions Pvt. Ltd.

Sep 2018 - Jan 2022 (3 years 4 months)

Led 150+ multi-site POS migrations across US/EU markets, ensuring zero defects and 100% on-time delivery. Automated system health monitoring (30+ utilities) to reduce false alerts by 40% and improve MTTR by 42% using SQL and batch scripting. Led a 5-member team to optimize the 24/7 L3 Support structure with 100% operational efficiency.

IT Cutovers (IPv4 DNS Active Directory)SQL Batch Script Vendor coordination