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Abdul Qadir

@abdulqadir14

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Customer Project Manager at Cisco delivering AI-enabled network support and projects worth more than £5M.

United Kingdom

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At Cisco, I delivered more than £5M in network installation, design, and AI-enabled support projects, achieving 100% on-time delivery. I also managed an AI-enabled network support project from requirements through implementation, reducing manual investigation effort by 30%.

At Spotlight, I led the implementation of ServiceNow HR Service Delivery integrated with Workday, automating onboarding and offboarding and reducing HR case resolution time by 40%. I also led a team of 10 engineers delivering projects worth over £2M.

At Future Plc, I led a team of 15 engineers to launch a React JS car buyer website that gained 30k monthly active users and generated £200k in revenue. Earlier, as a Front End Web Developer at eProspects, I worked on responsive websites and JavaScript UI upgrades.

Experience

Work history, roles, and key accomplishments

Current

Customer Project Manager

Current

Cisco

Jun 2023 - Present (3 years 5 months)

Delivered over £5M in network installation, design, and AI-enabled support projects for key clients, achieving 100% on-time delivery. Managed budgets up to £10M and directed resource allocation across concurrent projects.

Jira Jira Align Oracle Projects Service Delivery Console Risk Management Budget Management Stakeholder Management AI Network Infrastructure

Project Manager

Chetwood Bank

Nov 2022 - Jun 2023 (7 months)

Used data analysis to identify delivery trends, contributing to a 75% reduction in project costs. As Scrum Lead, facilitated agile ceremonies and achieved 90% on-time delivery within budget.

Data Analysis Scrum Agile Project Management Stakeholder Management Project Planning Risk Management

Technical Project Manager

Spotlight

Jan 2019 - Oct 2022 (3 years 9 months)

Led a team of 10 engineers to deliver projects worth over £2M, including ServiceNow HR Service Delivery integration with Workday. Implemented metric-driven approaches in Jira and improved documentation via Confluence.

ServiceNow Workday Jira Confluence Scrum SDLC Stakeholder Management Project Management

Agile Project Manager

Future Plc

Oct 2014 - Dec 2018 (4 years 2 months)

Led a team of 15 engineers to launch a car buyer website, increasing monthly active users by 30k and revenue by £200k. Designed client ad campaigns that boosted monthly recurring revenue by 8%.

React NodeJS NestJS Agile Scrum Budget Management Stakeholder Management Analytics

Front End Web Developer

eProspects

Jun 2011 - Oct 2014 (3 years 4 months)

Optimised site flexibility and responsiveness using Axure, Photoshop, HTML/CSS and Bootstrap. Enhanced user experience with JavaScript-based UI upgrades and utilised ASP.NET MVC 4, Razor, HTML5 and CMS for advanced web development.