At Self-Employed, I conduct Amazon FBA and online arbitrage research using Helium 10 to find profitable products. I maintain Google Sheets and Excel records for supplier pricing, product links, FBA fees, and ROI.
As a Shopify Customer Support Representative for a US-Based E-Commerce Store, I handled order, tracking, refund, return, and product inquiries, and coordinated with suppliers on inventory and dispatch issues. Earlier, as a Facebook Marketplace Marketing Assistant for an Independent Client, I created and managed targeted electronics listings and responded to customer inquiries.
