Abdelrahman Abdelgawad

• Configure, customize, and deploy Nexthink DEX (Digital Employee Experience) solutions for business clients, ensuring optimal system performance and scalability.
• Develop collectors and automation workflows to integrate Nexthink with ITSM platforms, streamlining incident detection, and improve endpoint monitoring.
• Analyze large-scale endpoint and user experience data, building queries and dash

• Co-authored a research paper on training visual transformers, helping develop and clarify deep learning topics including CNNs, gradient descent, and image classification using MNIST and Fashion-MNIST datasets.
• Collaborated with faculty and TAs to write and revise 15+ textbook questions and sections, ensuring clarity, technical accuracy, and accessibility for students.
• Reviewed and formatted

• Efficiently delivered food and beverages to customers, ensuring timely and accurate orders with an early delivery rating of 88%.
• Demonstrated strong communication skills, collaborating with customers, restaurants, and support teams to resolve any issues related to orders or delivery logistics.
• Maintained a rating of 100% satisfaction and through punctuality, professional behavior, and dedica

• Prepared drinks and snacks before each event.
• Communicated amongst team members to designate areas and increase sales effectiveness.
• Handled transactions with customers accordingly, ranging up to $2000 per shift.

• Led coding lessons for 20+ middle school students, introducing programming fundamentals (variables, loops, conditionals, and functions) through interactive Scratch projects.
• Assisted in designing and delivering 12 engaging lesson plans with instructors, fostering creativity and computational thinking.
• Provided one-on-one support to students, helping them debug code and understand programming

Specialization in Computational Perception and Robotics

Minor in Mathematics
Minor in Cybersecurity Foundations