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Abby Riveros

@abbyriveros

Mortgage underwriter and loan processor at United wholesale Mortgage reviewing borrower documents and processing loan files.

United States
Message

At United wholesale Mortgage, I review borrowers’ documentation as an underwriter to confirm they’re creditworthy and capable of repaying their home loans.

As a loan processor, I order third-party documents based on broker preferences and communicate with brokers and borrowers through email and Salesforce cases.

I also check documents for accuracy before submitting them to files and manage multiple loan files while meeting established deadlines.

Earlier, I was an Invoice SpecialisT Team lead at United wholesale Mortgage, where I assisted team members with process, policy, and guideline questions and provided ongoing coaching and feedback. I also worked as a front desk manager at Crunch fitness and a concierge at Townhouse detroit.

Experience

Work history, roles, and key accomplishments

United Wholesale Mortgage logoUM
Current

Loan Processor

United Wholesale Mortgage

Aug 2026 - Present (3 months)

Ordered third-party documents such as appraisals, mortgage payoffs, title documentation, and property insurance. Maintained detailed communication with brokers and borrowers via email and Salesforce, and managed multiple loan files while meeting deadlines.

United Wholesale Mortgage logoUM
Current

Underwriter II

United Wholesale Mortgage

May 2025 - Present (1 year 6 months)

Reviewed borrower documentation to confirm creditworthiness and ability to repay home loans. Demonstrated exceptional problem-solving, attention to detail, and performance in a high-pressure, fast-changing industry.

United Wholesale Mortgage logoUM

Invoice Specialist Team Lead

United Wholesale Mortgage

Apr 2024 - May 2025 (1 year 1 month)

Led a team of invoice specialists, providing guidance on process, policy, and guidelines. Completed monthly performance reviews and offered ongoing coaching and feedback.

Education

Degrees, certifications, and relevant coursework

Full Sail University logoFU

Full Sail University

Bachelor's Degree, Creative Writing

Grade: 3.13

Activities and societies: Member in the National Society of Collegiate Scholars

Graduated in April 2024 with a Bachelor's degree in Creative Writing. Maintained a GPA of 3.13 and was a member of the National Society of Collegiate Scholars.

Tech stack

Software and tools used professionally

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