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Create a company profile to connect with top remote employees.
Find highly qualified candidates
Promote your company values
Browse beyond traditional resumes
Explore competitive salary expectations
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I am a corporate communications professional specializing in complaints management and stakeholder engagement.
Experience
Corporate Communications Officer
Lake Basin Development Authority
I am an experienced Customer Success Manager driving CSAT improvements and operational excellence.
Experience
WTQuality Manager
Wipro Technologies
Apr 2018 - Aug 2023 (5 years 4 months)
Lead Engineer
Rotary Infotech Pvt Ltd
May 2016 - Nov 2017 (1 year 6 months)
Product Engineer
Saba Software Pvt Ltd
Jun 2015 - Apr 2016 (10 months)
Freelance Consultant
Open Source Circle
Aug 2023 - Present (2 years 3 months)
Operations executive with 30 years of experience in quality management.
Experience
Operations Director
INTERCOMI
Apr 2023 - Present (2 years 7 months)
Head of Quality Plant
Thyssenkrupp Components
Nov 2021 - Apr 2023 (1 year 5 months)
Head of Quality/Product Engineering/Maintenance Plant
Grammer – Toledo Molding
ATDetail-oriented Customer Support Specialist with 10 years of experience.
Experience
Senior Executive - Customer Service
Skechers South Asia Pvt. Ltd.
Apr 2020 - Present (5 years 7 months)
Customer Service Representative
TheLabelLife.com
Oct 2016 - Present (9 years 1 month)
SSExperienced Product Support Manager focused on customer satisfaction and excellence.
Experience
Senior Product Specialist
Lightricks
Mar 2023 - Jul 2024 (1 year 4 months)
PPKey Account Manager
PayU Payments Private
Jan 2022 - Feb 2023 (1 year 1 month)
Assistant Manager of Operations
Cashify
Oct 2019 - Jan 2022 (2 years 3 months)
Experienced Quality Assurance Manager with a decade in pharmaceuticals.
Experience
Quality Assurance/Regulatory Affairs Manager
Wismed
Jun 2022 - Present (3 years 5 months)
Quality Assurance Officer
Cipla Medpro Manufacturing
Aug 2017 - Jun 2022 (4 years 10 months)
Quality Assurance Validation Assistant
Cipla Medpro Manufacturing
Experienced supplier quality specialist driving regulatory compliance and supplier performance improvements.
Experience
Manager, Quality Assurance
RegenLab
Jan 2025 - Present (10 months)
Supplier Quality Specialist
Lohmann Therapy Systems LTS Corp.
Nov 2018 - Jan 2025 (6 years 2 months)
Quality Assurance Specialist III
Customer-centric professional with 18 years of experience in brand experiences.
Experience
Head of Customer Experience Strategy & Planning
Honest LOP UK
Oct 2023 - Present (2 years 1 month)
Customer Quality Manager & CRM Strategist
Bahwan International Group
Jun 2014 - Present (11 years 5 months)
Experienced complaints and customer service professional skilled in regulatory case handling.
Experience
Complaints Administrator
Overdales Legal Ltd
Sep 2023 - Sep 2025 (2 years)
Customer Solutions Advisor
Lowell Financial Ltd
Nov 2022 - Sep 2023 (10 months)
Retail Operative
Next Distribution
May 2022 - Nov 2022 (6 months)
BAEfficient virtual assistant with a passion for customer service.
Experience
Service Crew
Service Crew
Machine Attendant
Zama Precision Manufacturing Philippines
Apr 2021 - Jul 2023 (2 years 3 months)
Customer Service Representative
Alorica
Sep 2017 - Nov 2018 (1 year 2 months)
Dynamic operations support analyst with a passion for customer service.
Experience
Operations Support Analyst
Onafriq
May 2023 - Present (2 years 6 months)
Query Management Team Lead
Stanbic IBTC Bank
Jul 2018 - Jun 2023 (4 years 11 months)
Customer Contact Centre Supervisor
Stanbic IBTC Bank
Experienced complaints specialist skilled in resolving complex customer disputes.
Experience
Complaints Executive
Foodhub
Jun 2024 - Aug 2025 (1 year 2 months)
VOCustomer Relations Specialist
Vodafone
Jul 2017 - Aug 2024 (7 years 1 month)
WECustomer Critical Care
Webhelp
Aug 2023 - Jun 2024 (10 months)
SDProduct Quality Analyst with expertise in QA and product delivery.
Experience
Product Quality Consultant
Makepositive Software Solutions Limited
Jan 2022 - Nov 2023 (1 year 10 months)
Trainee Associate Engineer
Wipro Limited
Oct 2021 - Dec 2021 (2 months)
DHCustomer service representative fluent in German and English.
Experience
Customer Service Representative
DDC Multilingual Solutions
Jul 2024 - Present (1 year 4 months)
Customer Service Agent
DDC Multilingual Solutions
Dec 2022 - Jul 2024 (1 year 7 months)
Customs Broker
MKExperienced Senior Quality Analyst with a strong background in customer service.
Experience
Team Lead
Vedantu Innovations
Aug 2018 - May 2023 (4 years 9 months)
Senior Quality Analyst
Coforge India Pvt Ltd
Apr 2024 - Jun 2024 (2 months)
Senior Process Associate
Aegis Limited
Jan 2016 - May 2017 (1 year 4 months)
ASAnalytical manager with expertise in complaint handling and stakeholder engagement.
Experience
Manager, Complaint Handling & Provider Relations
Becton Dickinson
Mar 2024 - Present (1 year 8 months)
Enrollment Customer Service Advocate
CareFirst BlueCross BlueShield
Feb 2023 - Present (2 years 9 months)
RKQuality Engineer focused on process improvement and defect reduction.
Experience
Quality Engineer
Hindustan Electric Motors Limited
Aug 2024 - Present (1 year 3 months)
Quality Engineer
RB Electronics and Engineering
Jan 2023 - May 2024 (1 year 4 months)
Quality Engineer
YBAgile Certified, ITIL Intermediate CSI & Service Operations, ISO 270001 certified professional with 16+ years of experience
Experience
Manager, Global Quality
Tata Consultancy Services
Jun 2022 - Aug 2025 (3 years 2 months)
First Line Manager - Quality
Kyndryl India
Oct 2021 - Jun 2022 (8 months)
IIFirst Line Manager - Quality
Risk management and quality analyst specializing in industrial process audit and compliance.
Experience
Sr. Risk Management Analyst
Unimed Uberlândia
May 2025 - Present (6 months)
Risk Management Analyst
Grupo Agronelli
Jan 2024 - Apr 2025 (1 year 3 months)
Quality Control Analyst
Grupo Agronelli
May 2023 - Jan 2024 (8 months)
RR
India700k-1500k USD
Quality Executive with 6 years of experience in machine shop.
Experience
Junior Manager
Ve Commercial Vehicles Limited
Sep 2018 - Present (7 years 2 months)
Mar 2021 - Oct 2021 (7 months)
Quality & Development Senior Manager
STEMCO-Goodyear
Jan 2013 - Oct 2019 (6 years 9 months)
Head of Quality Plant
Continental AG
Nov 2004 - May 2012 (7 years 6 months)
Operations Executive
Crenovative Ideas Pvt. Ltd.
Jun 2015 - Present (10 years 5 months)
Executive - Credit Control
Comnet Solutions Pvt. Ltd.
Aug 2013 - Present (12 years 3 months)
Customer Support Executive
Teleperformance
May 2018 - Sep 2019 (1 year 4 months)
Jul 2016 - Aug 2017 (1 year 1 month)
Quality Assurance Inspector
Cipla Medpro Manufacturing
Feb 2013 - Jul 2016 (3 years 5 months)
Alcami Corporation
Apr 2017 - Nov 2018 (1 year 7 months)
Quality Assurance Associate
Epic Pharmaceuticals
Oct 2010 - Apr 2017 (6 years 6 months)
Quality Control Analytical Chemist
Epic Pharmaceuticals
Oct 2008 - Oct 2010 (2 years)
Head Customer Relations
Toyota Kirloskar Motors
Sep 2011 - Present (14 years 2 months)
Customer Relations Manager
Hyundai Motors
Sep 2008 - Present (17 years 2 months)
Customer Service Executive
IndiGo Airlines
May 2007 - Present (18 years 6 months)
Store Manager
Jet Fuel Station
Aug 2017 - Apr 2022 (4 years 8 months)
BPCustomer Relations Manager
Barclays Bank Plc
May 2012 - Jul 2017 (5 years 2 months)
Production Operator
Mitsuba Phils
Aug 2017 - Aug 2017 (0 months)
Virtual Assistant
Baby Rose Asi
Jan 2018 - Jun 2018 (5 months)
Quality Assurance Consultant
Stanbic IBTC Bank
Jul 2017 - Dec 2017 (5 months)
Request & Transaction Processing
Stanbic IBTC Bank
Jan 2017 - Jun 2017 (5 months)
BTComplaints Handler
BT
Aug 2014 - Apr 2017 (2 years 8 months)
DDC Multilingual Solutions
Aug 2022 - Nov 2022 (3 months)
Salesman
Bijela Tehnika
Oct 2021 - Jul 2022 (9 months)
Cook / Kitchen Staff
Motel & Restaurant Mujanić
May 2021 - Sep 2021 (4 months)
Process Executive
Infosys Limited
Sep 2014 - Jan 2016 (1 year 4 months)
Customer Service Representative
Aditya Birla Minacs
Sep 2013 - Sep 2014 (1 year)
Member Support Representative
ID.me Inc
Feb 2021 - Present (4 years 9 months)
Customer Support Specialist
American Association for the Advancement of Science
Jan 2020 - Present (5 years 10 months)
Surelock Plastic Private Limited
Mar 2021 - Dec 2023 (2 years 9 months)
IBM India
Jan 2017 - Oct 2021 (4 years 9 months)
IIRemote Support Specialist
IBM India
Feb 2015 - Dec 2016 (1 year 10 months)
Senior Quality Advisor
Convergys India
Oct 2012 - Feb 2014 (1 year 4 months)
Quality Control Assistant
Grupo Agronelli
Sep 2021 - May 2023 (1 year 8 months)
Laboratory Assistant
P&D Industries and Commerce of Chemical Products Ltda.
May 2020 - Sep 2021 (1 year 4 months)
