Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a motivated Junior Student Loan Counselor to join our dedicated team, providing essential guidance and support to students navigating the complexities of student loans. In this role, you will assist clients in understanding their loan options, repayment plans, and financial literacy, ensuring they are well-informed to make decisions that affect their educational journey.
Responsibilities
- Assist students and families in understanding their student loan options, including federal and private loans
- Provide clear and accurate information on loan repayment plans, deferment, and forbearance options
- Conduct one-on-one counseling sessions, helping clients set financial goals and understand their responsibilities
- Maintain detailed records of client interactions and develop follow-up action plans
- Collaborate with senior counselors to streamline processes and improve client service
- Stay up to date on changes in student loan regulations and policies to provide accurate advice
Required and Preferred Qualifications
Required:
- Associate degree or equivalent experience in finance, education, or a related field
- Strong communication skills, both verbal and written
- Ability to explain complex financial concepts in a clear and relatable manner
- Proficiency in Microsoft Office Suite, particularly Excel and Word
Preferred:
- Experience in customer service or counseling, particularly in financial aid or education
- Familiarity with student loan processes and financial aid systems
Technical Skills and Relevant Technologies
- Basic understanding of financial aid regulations and student loan products
- Experience with CRM systems or client management software
- Proficiency in using data analysis tools to track and report on client progress
Soft Skills and Cultural Fit
- Empathetic approach with a strong commitment to helping others succeed
- Ability to work collaboratively within a team environment while also being self-motivated
- Strong problem-solving skills and attention to detail
- Adaptability to a dynamic work environment and willingness to learn
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Health, dental, and vision insurance
- Flexible work hours and hybrid work environment
- Professional development opportunities
- Generous paid time off and holidays
Equal Opportunity Statement
[$COMPANY_NAME] is committed to diversity and inclusion in the workplace. We encourage all qualified applicants to apply without regard to race, color, religion, sex, national origin, age, disability, or veteran status. We welcome applicants from all backgrounds and experiences.
Location
This is a hybrid position requiring a minimum of 3 days in the office located in [$COMPANY_LOCATION].