6 Medical Collector Job Description Templates and Examples

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented Junior Medical Collector to join our growing revenue cycle management team at [$COMPANY_NAME]. In this role, you will be responsible for assisting in the collection of outstanding medical accounts receivable, ensuring timely payments and maintaining strong relationships with patients and healthcare providers.

Responsibilities

• Assist in the collection process by reviewing accounts and following up on outstanding balances
• Communicate effectively with patients and healthcare providers to resolve payment issues
• Document collection efforts and update account statuses in our billing system
• Collaborate with senior collectors and management to develop strategies for improving collection rates
• Research and resolve discrepancies related to billing and insurance claims
• Maintain compliance with all relevant regulations and company policies

Required and Preferred Qualifications

Required:

• High school diploma or equivalent; additional education in finance or healthcare is a plus
• Strong attention to detail and organizational skills
• Effective verbal and written communication skills
• Ability to work independently and as part of a team

Preferred:

• 1+ years of experience in medical billing or collections
• Familiarity with healthcare billing practices and insurance verification processes
• Basic knowledge of medical terminology and coding

Technical Skills and Relevant Technologies

• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Experience with medical billing software and electronic health record systems
• Ability to navigate insurance websites and portals for verification and claims status

Soft Skills and Cultural Fit

• Empathetic and patient-focused approach to communication
• Strong problem-solving skills and ability to handle challenging conversations
• Proactive attitude towards learning and development within the revenue cycle
• Ability to work effectively in a remote environment while maintaining accountability

Benefits and Perks

Salary range: [$SALARY_RANGE]

Additional benefits may include:

• Comprehensive health insurance plans
• 401(k) with company match
• Generous paid time off and holiday schedule
• Opportunities for professional development and training
• Flexible work arrangements

Equal Opportunity Statement

[$COMPANY_NAME] is committed to fostering a diverse and inclusive work environment. We are proud to be an Equal Opportunity Employer and strongly encourage applications from all qualified individuals regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION]. We encourage applicants who are based in this location to apply, even if they do not meet every qualification listed.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Medical Collector to join our dynamic revenue cycle management team at [$COMPANY_NAME]. In this role, you will play a critical part in ensuring timely collections of outstanding medical debts while providing exceptional service to our patients and healthcare partners. Your expertise in medical billing and collections will help us maintain financial health and support our mission of delivering quality healthcare.

Responsibilities

• Conduct thorough review and follow-up on outstanding accounts receivable and denials, ensuring compliance with all applicable regulations and policies.
• Communicate effectively with patients and healthcare providers to resolve billing inquiries and facilitate payment arrangements.
• Utilize various collection strategies and negotiation techniques to achieve optimal recovery rates on delinquent accounts.
• Maintain accurate records of all collection activities and patient interactions in the billing system.
• Collaborate with the billing and coding teams to address discrepancies and ensure accurate claims submission.
• Prepare and submit appeals for denied claims, ensuring adherence to payer guidelines.

Required and Preferred Qualifications

Required:

• 2+ years of experience in medical collections or revenue cycle management.
• Strong knowledge of medical billing processes, insurance verification, and collections regulations.
• Proficiency in using electronic health records (EHR) and billing software.

Preferred:

• Experience with third-party payers and government programs (Medicare, Medicaid).
• Certification in medical billing and coding (e.g., AAPC, AHIMA) is a plus.

Technical Skills and Relevant Technologies

• Proficient in Microsoft Office Suite, particularly Excel for tracking and reporting.
• Familiarity with billing software and EHR systems such as Epic, Cerner, or similar.
• Understanding of HIPAA regulations and patient confidentiality standards.

Soft Skills and Cultural Fit

• Exceptional communication and interpersonal skills, with an emphasis on empathy and customer service.
• Strong analytical and problem-solving abilities to navigate complex billing issues.
• Ability to work independently and as part of a team in a fast-paced environment.
• Demonstrated ability to manage time effectively and prioritize tasks to meet deadlines.

Benefits and Perks

We offer a competitive salary range of [$SALARY_RANGE], along with a comprehensive benefits package that may include:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Professional development opportunities
• Employee wellness programs

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Location

This role requires successful candidates to be based in-person at [$COMPANY_LOCATION].

We encourage applicants who may not meet all the qualifications to apply, as we value diverse experiences and perspectives.

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled Senior Medical Collector to join our dynamic revenue cycle management team at [$COMPANY_NAME]. This role is crucial in maximizing collections and ensuring that our billing processes are efficient, compliant, and customer-focused. You will leverage your expertise to manage complex accounts, resolve discrepancies, and foster strong relationships with healthcare providers and patients.

Responsibilities

• Lead the collection process for outstanding medical accounts, ensuring adherence to compliance regulations and internal policies.
• Analyze accounts receivable aging reports to identify trends and implement strategies for timely collections.
• Collaborate with healthcare providers, insurance companies, and patients to negotiate payment plans and resolve disputes.
• Provide training and mentorship to junior collectors, fostering a culture of excellence and continual improvement within the team.
• Utilize advanced collection software and analytical tools to track performance metrics and drive actionable insights.
• Develop and implement effective communication strategies to enhance patient engagement and satisfaction.

Required and Preferred Qualifications

Required:

• 5+ years of experience in medical collections or revenue cycle management, with a proven track record of success.
• Strong understanding of healthcare billing processes, regulations, and compliance standards.
• Exceptional negotiation skills and the ability to communicate effectively with diverse stakeholders.
• Proficient in using electronic health record (EHR) systems and medical billing software.

Preferred:

• Experience with payer audits and appeals processes.
• Knowledge of coding systems such as ICD-10 and CPT.
• Certification in healthcare revenue cycle management (e.g., CRCR or similar).

Technical Skills and Relevant Technologies

• Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting.
• Experience with billing software such as Epic, Cerner, or similar platforms.
• Familiarity with data analytics tools to drive decision-making.

Soft Skills and Cultural Fit

• Strong interpersonal skills with the ability to build rapport with clients and colleagues.
• Detail-oriented with exceptional organizational skills.
• Ability to work in a fast-paced environment while maintaining accuracy and efficiency.
• Proactive problem-solving mindset and ability to handle complex issues with professionalism.

Benefits and Perks

At [$COMPANY_NAME], we offer a competitive salary and comprehensive benefits package, including:

• Health, dental, and vision insurance
• 401(k) retirement plan with company matching
• Generous paid time off and holidays
• Professional development opportunities and training programs
• Supportive work culture that values diversity and inclusion

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in the workplace and is proud to be an Equal Opportunity Employer. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Location

This role requires successful candidates to be based in-person at our facility in [$COMPANY_LOCATION].

We encourage applicants from diverse backgrounds and experiences to apply, even if you don't meet all the requirements listed above. Your unique perspective may be just what we're looking for!

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented Medical Collections Specialist to join our dynamic revenue cycle team at [$COMPANY_NAME]. In this role, you will be instrumental in optimizing our collections processes, ensuring timely and accurate billing, and building positive relationships with patients and healthcare providers. Your expertise will contribute to the financial health of our organization while maintaining compliance with healthcare regulations.

Responsibilities

• Manage the full cycle of medical collections, including follow-up on outstanding accounts and resolving billing discrepancies.
• Communicate effectively with patients, insurance companies, and healthcare providers to facilitate timely payment of claims.
• Analyze patient accounts and identify trends in billing issues, providing actionable insights to improve processes.
• Maintain detailed documentation of collection activities and communications in our billing system.
• Collaborate with internal teams to address and resolve complex billing issues promptly.
• Ensure compliance with applicable laws and regulations in all collection activities.

Required and Preferred Qualifications

Required:

• 2+ years of experience in medical collections or related field, with a strong understanding of healthcare billing processes.
• Proficient knowledge of medical terminology and insurance regulations.
• Exceptional communication and negotiation skills, both written and verbal.
• Strong analytical skills with the ability to identify and resolve complex issues.

Preferred:

• Experience with electronic health records (EHR) and billing software.
• Certification in medical billing and coding (e.g., CPC, CCS) is a plus.

Technical Skills and Relevant Technologies

• Proficient in MS Office Suite, particularly Excel, for data analysis and reporting.
• Experience with billing software solutions and EHR systems.
• Ability to navigate multiple software applications efficiently.

Soft Skills and Cultural Fit

• Strong attention to detail and organizational skills.
• Ability to work collaboratively in a team-oriented environment.
• Empathy and patience when dealing with sensitive patient accounts.
• Proactive mindset with a commitment to continuous improvement.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

• Health, dental, and vision insurance options.
• Retirement plans with company matching.
• Paid time off and flexible scheduling.
• Ongoing professional development opportunities.

Location

This is a hybrid position, requiring candidates to work from the office at least 3 days a week in [$COMPANY_LOCATION].

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented and experienced Medical Collections Supervisor to join our team at [$COMPANY_NAME]. In this role, you will lead our medical collections team, ensuring the efficient collection of outstanding patient accounts while maintaining compliance with relevant regulations and fostering positive relationships with patients and insurance providers.

Responsibilities

• Supervise and mentor a team of medical collectors, providing guidance and support to achieve collection targets
• Develop and implement effective collection strategies to reduce outstanding balances and improve cash flow
• Conduct regular training sessions to ensure the team is knowledgeable about policies, regulations, and best practices in medical collections
• Monitor team performance metrics, providing feedback and conducting performance evaluations
• Collaborate with billing and coding departments to resolve discrepancies and ensure accurate account information
• Handle escalated patient inquiries and disputes, ensuring timely resolution
• Stay updated on industry regulations and compliance requirements relevant to medical collections

Required and Preferred Qualifications

Required:

• 5+ years of experience in medical collections or healthcare revenue cycle management, including 2+ years in a supervisory role
• Strong knowledge of healthcare regulations, including HIPAA and insurance billing practices
• Proven track record of achieving collection goals and improving team performance
• Excellent communication and interpersonal skills, with the ability to build rapport with patients and stakeholders

Preferred:

• Bachelor's degree in healthcare administration, business, or related field
• Experience with electronic health record (EHR) systems and billing software
• Certification in healthcare collections (e.g., CCO, CCA) is a plus

Technical Skills and Relevant Technologies

• Proficiency in medical billing software and EHR systems
• Strong analytical skills with the ability to interpret data and make informed decisions
• Experience with MS Office Suite, particularly Excel for data management and reporting

Soft Skills and Cultural Fit

• Strong leadership skills with a focus on team development and performance improvement
• Ability to navigate complex situations with empathy and professionalism
• Detail-oriented with a commitment to accuracy and compliance
• Proactive problem-solving skills and a results-driven mindset

Benefits and Perks

We offer a competitive salary commensurate with experience, along with a comprehensive benefits package that may include:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off and holiday leave
• Opportunities for professional development and continuing education

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Location

This role requires successful candidates to be based in-person at our facility located in [$COMPANY_LOCATION].

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a detail-oriented Medical Collections Manager to lead our collections team in optimizing billing processes, ensuring compliance with healthcare regulations, and maximizing revenue recovery. This role is critical in managing the end-to-end collections process, implementing best practices, and mentoring team members to foster a culture of excellence in medical billing and collections.

Responsibilities

• Oversee the daily operations of the medical collections team, ensuring compliance with federal and state regulations
• Develop and implement effective collections strategies to minimize outstanding accounts receivable and improve cash flow
• Analyze collection data to identify trends, challenges, and opportunities for improvement
• Collaborate with healthcare providers, payers, and internal departments to resolve billing discrepancies and optimize revenue recovery
• Train and mentor team members on best practices in medical collections, dispute resolution, and patient communication
• Prepare and present regular reports on collections performance, metrics, and key performance indicators (KPIs) to senior leadership

Required Qualifications

• 5+ years of experience in medical collections, billing, or related field, with at least 2 years in a managerial role
• Strong knowledge of healthcare regulations, billing practices, and collections processes
• Proven track record of managing teams and achieving revenue targets
• Excellent analytical skills with the ability to interpret data and make informed decisions
• Exceptional communication and interpersonal skills, with a focus on building relationships

Preferred Qualifications

• Experience with electronic health record (EHR) systems and billing software
• Certified Medical Reimbursement Specialist (CMRS) or similar certification
• Familiarity with payer contracting and negotiations

Technical Skills and Relevant Technologies

• Proficient in medical billing software, electronic health record systems, and Microsoft Office Suite
• Experience with data analysis tools and reporting software
• Knowledge of revenue cycle management (RCM) processes

Soft Skills and Cultural Fit

• Strong leadership skills with the ability to motivate and inspire a team
• Adaptability to changing environments and evolving industry standards
• Detail-oriented with a commitment to accuracy and compliance
• Proactive approach to problem-solving and conflict resolution
• Empathetic and patient-focused mindset

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Full-time offers include:

• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible work hours and unlimited paid time off (PTO)
• Professional development opportunities and tuition reimbursement

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

We encourage applicants from diverse backgrounds and experiences to apply, even if you don't meet all the qualifications outlined above.