5 Line Service Technician Job Description Templates and Examples

Line Service Technicians are responsible for providing ground support for aircraft operations, including fueling, towing, and ensuring the safety and readiness of aircraft on the tarmac. They work closely with pilots, maintenance teams, and other ground staff to ensure smooth operations. Junior technicians focus on basic tasks under supervision, while senior and lead technicians take on more complex responsibilities, including team leadership and advanced technical tasks.

1. Junior Line Service Technician Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a motivated Junior Line Service Technician to join our team at [$COMPANY_NAME]. In this role, you will support the line service operations by ensuring the safe and efficient handling of aircraft, ground equipment, and customer service tasks. You will be an essential part of our commitment to delivering exceptional service to our clients.

Responsibilities

  • Assist in the safe and efficient loading and unloading of baggage, cargo, and other items from aircraft
  • Perform routine maintenance and inspections on ground support equipment
  • Collaborate with senior technicians to support aircraft fueling and de-icing operations
  • Provide excellent customer service to passengers and crew by addressing their needs and inquiries
  • Maintain a clean and organized work environment and adhere to safety protocols

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent
  • Strong interest in aviation and willingness to learn
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic mechanical aptitude and problem-solving skills

Preferred:

  • Previous experience in a line service or aviation-related role
  • Knowledge of airport operations and safety procedures
  • Ability to work flexible hours, including weekends and holidays

Technical Skills and Relevant Technologies

  • Familiarity with ground support equipment and aircraft handling procedures
  • Basic understanding of aviation safety standards and regulations
  • Proficient in using hand tools and operating ground service vehicles

Soft Skills and Cultural Fit

  • Exceptional interpersonal and communication skills
  • Strong attention to detail and commitment to quality workmanship
  • Ability to work effectively as part of a team
  • Positive attitude and a strong work ethic

Benefits and Perks

As a Junior Line Service Technician at [$COMPANY_NAME], you will enjoy a competitive salary and benefits package that may include:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Opportunities for career advancement and professional development

Location

This role requires successful candidates to be based in-person at our facility located in [$COMPANY_LOCATION].

2. Line Service Technician Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a dedicated and detail-oriented Line Service Technician to join our team at [$COMPANY_NAME]. In this hybrid role, you will play a crucial part in ensuring the optimal operation of ground services, including fueling, maintenance, and safety inspections for various aircraft. Your expertise will contribute significantly to our commitment to providing exceptional service to our customers and maintaining the highest safety standards.

Responsibilities

  • Perform daily aircraft inspections and maintenance checks, ensuring compliance with safety regulations and company policies.
  • Facilitate the fueling and de-fueling of aircraft, adhering to industry standards and safety protocols.
  • Assist in the loading and unloading of baggage, cargo, and other materials as needed.
  • Collaborate with team members to ensure timely turnaround of aircraft, optimizing operational efficiency.
  • Provide exceptional customer service to pilots and crew, addressing any inquiries or concerns promptly.
  • Maintain accurate records of services performed and report any discrepancies to the supervisor.

Required and Preferred Qualifications

Required:

  • High school diploma or equivalent.
  • 1+ years of experience in aviation line service or related field.
  • Knowledge of safety procedures and regulations in the aviation industry.
  • Valid driver's license and ability to obtain necessary certifications.

Preferred:

  • Experience with aircraft fueling operations and ground handling.
  • Familiarity with aviation maintenance practices and procedures.

Technical Skills and Relevant Technologies

  • Proficient in operating ground service equipment and tools.
  • Ability to read and interpret technical manuals and service bulletins.
  • Basic computer skills for record-keeping and reporting.

Soft Skills and Cultural Fit

  • Strong attention to detail and commitment to safety.
  • Excellent communication and interpersonal skills.
  • A proactive approach to problem-solving in a fast-paced environment.
  • Ability to work flexible hours, including weekends and holidays.

Benefits and Perks

At [$COMPANY_NAME], we value our employees and offer a comprehensive benefits package, including:

  • Competitive salary and performance-based incentives.
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and flexible scheduling.
  • Opportunities for professional development and growth within the company.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity and inclusion in the workplace and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Location

This is a hybrid position, requiring a combination of in-person work at our facility in [$COMPANY_LOCATION] and flexible remote work options.

3. Senior Line Service Technician Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled Senior Line Service Technician to join our dynamic team at [$COMPANY_NAME]. In this role, you will be responsible for the safe and efficient handling of aircraft, ensuring that all services are performed to the highest standards. You will leverage your extensive knowledge and expertise to mentor junior technicians and lead service operations.

Responsibilities

  • Oversee and execute ground handling services, including fueling, towing, and maintenance operations for various aircraft types.
  • Ensure compliance with all safety regulations and company policies while performing line service activities.
  • Diagnose and resolve technical issues related to aircraft support systems, employing advanced troubleshooting techniques.
  • Lead and mentor junior technicians, fostering a culture of learning and adherence to best practices.
  • Collaborate with flight crews and maintenance teams to coordinate timely service operations, minimizing downtime.
  • Maintain accurate records of services performed and ensure all documentation is completed in compliance with FAA regulations.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in aircraft line service or related field.
  • Strong knowledge of aircraft systems and ground support equipment.
  • Valid FAA Airframe and Powerplant (A&P) license or equivalent certification.
  • Proven ability to lead teams and manage service operations effectively.

Preferred:

  • Experience with advanced troubleshooting of avionics and electrical systems.
  • Familiarity with various aircraft types, including jets and turboprops.
  • Strong communication and customer service skills.

Technical Skills and Relevant Technologies

  • Deep understanding of aircraft fueling systems, tow procedures, and ground support operations.
  • Experience with maintenance tracking software and electronic record-keeping systems.
  • Proficiency in using diagnostic tools and equipment for troubleshooting aircraft issues.

Soft Skills and Cultural Fit

  • Exceptional problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and adapt to changing demands.
  • Strong interpersonal skills, fostering collaboration across teams.
  • A proactive and positive attitude, with a commitment to safety and excellence.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Comprehensive health insurance plans.
  • Retirement savings plans with company matching.
  • Paid time off and flexible work arrangements.
  • Continuing education and training opportunities.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION]. We encourage applicants to apply even if they don't meet all the requirements, as we value diverse experiences and perspectives.

4. Lead Line Service Technician Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled and experienced Lead Line Service Technician to join our dynamic team. In this pivotal role, you will oversee maintenance, inspection, and repair operations of aircraft line service equipment, ensuring safety, efficiency, and compliance with industry standards. Your expertise will be crucial in leading a team of technicians to deliver exceptional service and support our mission of providing reliable and high-quality line services.

Responsibilities

  • Supervise and coordinate daily line service operations to ensure timely and efficient service delivery.
  • Conduct thorough inspections and maintenance of ground support equipment, identifying and rectifying any issues to maintain operational readiness.
  • Lead troubleshooting efforts for complex mechanical and electrical systems, utilizing diagnostic tools and methodologies.
  • Develop and implement training programs for new technicians, fostering a culture of safety and continuous improvement.
  • Collaborate with other departments to ensure seamless operations and adherence to safety protocols.
  • Maintain accurate records of maintenance activities, repairs, and inspections in compliance with regulatory standards.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in line service or ground support equipment maintenance.
  • Strong knowledge of aircraft systems, line service operations, and safety regulations.
  • Proven leadership skills with the ability to mentor and develop junior technicians.
  • Excellent problem-solving abilities and attention to detail.

Preferred:

  • FAA Airframe and Powerplant (A&P) certification.
  • Experience with both mechanical and electrical maintenance of aircraft support equipment.
  • Familiarity with industry-standard safety practices and regulatory compliance.

Technical Skills and Relevant Technologies

  • Proficient in the use of diagnostic tools and equipment for troubleshooting line service machinery.
  • Experience with various ground support equipment, including fuel trucks, baggage carts, and tugs.
  • Familiarity with computer-based maintenance tracking systems.

Soft Skills and Cultural Fit

  • Strong interpersonal and communication skills, capable of working effectively with a diverse team.
  • Proactive and adaptable in a fast-paced environment, with a strong commitment to safety and quality.
  • Demonstrated ability to manage multiple priorities while maintaining high standards of service.
  • Positive attitude, enthusiasm for the role, and a passion for aviation.

Benefits and Perks

Salary range: [$SALARY_RANGE]

In addition to competitive compensation, we offer a comprehensive benefits package that includes:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Employee assistance program

Equal Opportunity Statement

We are committed to diversity and inclusion in the workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, or any other basis protected by law.

Location

This is a fully remote position.

We encourage applicants from all backgrounds to apply, even if you don’t meet every requirement listed. Your unique experiences and perspectives could be just what we need!

5. Line Service Supervisor Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a Line Service Supervisor to lead our dynamic team in providing exceptional service and support to our clients in the aviation industry. This role is pivotal in ensuring safety, efficiency, and high-quality service standards across all line service operations. You will be responsible for supervising daily operations, mentoring team members, and implementing best practices to enhance service delivery.

Responsibilities

  • Oversee daily line service operations, ensuring compliance with safety standards and operational procedures
  • Coordinate and schedule team activities for efficient workflow and resource allocation
  • Provide hands-on leadership, mentorship, and training to line service personnel, fostering a culture of excellence
  • Ensure timely and accurate fueling, towing, and ground handling services for all aircraft
  • Conduct regular inspections of equipment and facilities, identifying maintenance needs and ensuring operational readiness
  • Collaborate with management to develop and implement process improvements aimed at enhancing service quality and efficiency
  • Address and resolve customer service issues promptly, maintaining high levels of client satisfaction

Required and Preferred Qualifications

Required:

  • 5+ years of experience in line service operations within the aviation industry
  • Proven leadership experience, with a track record of successfully managing teams
  • Strong understanding of safety regulations and industry best practices
  • Excellent communication and interpersonal skills

Preferred:

  • FAA certifications or relevant aviation industry credentials
  • Experience with flight operations and customer service within a Fixed Base Operator (FBO) environment

Technical Skills and Relevant Technologies

  • Proficient in using ground service equipment and aviation management software
  • Familiarity with aircraft types and their specific ground handling requirements

Soft Skills and Cultural Fit

  • Strong problem-solving skills and ability to work under pressure
  • Demonstrated ability to foster a positive and collaborative team environment
  • Customer-centric approach with a focus on delivering exceptional service

Benefits and Perks

We offer a competitive salary and benefits package, including:

  • Health, dental, and vision insurance
  • Retirement plans with company matching
  • Paid time off and holidays
  • Opportunities for professional development and training

Location

This is a hybrid position, requiring at least 3 days of in-person work at our facility in [$COMPANY_LOCATION].

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