5 Gambling Surveillance Officer Job Description Templates and Examples | Himalayas

5 Gambling Surveillance Officer Job Description Templates and Examples

Gambling Surveillance Officers are responsible for monitoring casino and gambling operations to ensure compliance with laws, regulations, and internal policies. They use surveillance equipment to detect suspicious activities, prevent fraud, and ensure the safety of patrons and staff. Junior officers focus on learning surveillance techniques and monitoring activities, while senior officers and managers oversee operations, analyze reports, and lead teams to maintain security and integrity.

1. Junior Gambling Surveillance Officer Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented Junior Gambling Surveillance Officer to join our compliance team. This role is critical in monitoring gaming operations to ensure adherence to regulatory standards and organizational policies while safeguarding the integrity of our gambling activities.

Responsibilities

  • Assist in monitoring live gaming activities through surveillance systems to detect suspicious behavior and ensure compliance with regulations.
  • Conduct reviews of recorded surveillance footage to identify potential violations or irregularities.
  • Collaborate with senior officers to develop surveillance reports and provide insights for decision-making.
  • Support investigations by gathering evidence and preparing documentation for regulatory reviews.
  • Stay updated on industry regulations and best practices to ensure compliance within the organization.
  • Participate in training sessions to enhance knowledge of surveillance technology and compliance practices.

Required and Preferred Qualifications

Required:

  • Associate degree or equivalent experience in criminal justice, security management, or related field.
  • Strong observational skills with attention to detail.
  • Basic understanding of gaming regulations and compliance.
  • Proficient in using surveillance systems and technology.

Preferred:

  • 1+ year of experience in a surveillance or compliance role within the gaming industry.
  • Familiarity with data analysis tools and reporting software.
  • Knowledge of risk assessment techniques in the gambling sector.

Technical Skills and Relevant Technologies

  • Proficient in operating CCTV and other surveillance technologies.
  • Familiarity with compliance management software.
  • Basic knowledge of data analytics and reporting.

Soft Skills and Cultural Fit

  • Excellent analytical and critical thinking abilities.
  • Strong communication skills, both verbal and written.
  • Ability to work collaboratively in a team-oriented environment.
  • Demonstrated integrity and ethical decision-making.

Benefits and Perks

Annual salary range: [$SALARY_RANGE]

Additional benefits may include:

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Generous paid time off and holiday policy.
  • Professional development opportunities.
  • Employee assistance programs.

Equal Opportunity Statement

[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or veteran status.

Location

This role is remote within [$COMPANY_LOCATION].

2. Gambling Surveillance Officer Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a detail-oriented and analytical Gambling Surveillance Officer to join our team at [$COMPANY_NAME]. In this pivotal role, you will be responsible for monitoring gaming activities to ensure compliance with regulations and company policies, while also safeguarding the integrity of our gaming operations.

Responsibilities

  • Monitor live and recorded gaming activities using advanced surveillance technology to detect irregularities and potential fraudulent activities.
  • Conduct thorough investigations into suspicious behaviors, ensuring all incidents are documented accurately and timely.
  • Collaborate with regulatory authorities and internal stakeholders to ensure compliance with all gambling regulations and standards.
  • Prepare detailed reports and presentations on surveillance findings for management and regulatory bodies.
  • Provide training and guidance to staff on compliance and surveillance best practices.
  • Continuously assess and improve surveillance processes and technologies to enhance operational efficiency.

Required and Preferred Qualifications

Required:

  • Bachelor's degree in Criminal Justice, Business Administration, or a related field.
  • 3+ years of experience in surveillance, security, or regulatory compliance within the gaming industry.
  • Strong understanding of gaming regulations and compliance frameworks.
  • Excellent observational skills and attention to detail, with the ability to analyze complex information quickly.

Preferred:

  • Professional certification in gaming surveillance or security (e.g., Certified Gaming Surveillance Investigator).
  • Experience with surveillance equipment and software, including video analytics and incident reporting systems.
  • Proven ability to work effectively in high-pressure situations and to make sound decisions.

Technical Skills and Relevant Technologies

  • Proficiency with surveillance technology, including CCTV systems and monitoring software.
  • Experience with data analysis tools and reporting software.
  • Familiarity with incident management systems and compliance tracking software.

Soft Skills and Cultural Fit

  • Strong communication skills, with the ability to convey complex information clearly and effectively.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proactive problem-solving skills and a strong sense of ethics and integrity.
  • A collaborative approach, with the ability to work well within a team and across departments.

Benefits and Perks

We offer a competitive salary and a comprehensive benefits package that includes:

  • Health, dental, and vision insurance.
  • Retirement plans with company matching.
  • Generous paid time off and flexible working arrangements.
  • Opportunities for professional development and growth.

Equal Opportunity Statement

[$COMPANY_NAME] is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Location

This is a hybrid position, requiring candidates to work from the office at least 3 days a week at [$COMPANY_LOCATION].

Encouragement for applicants: We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet all the qualifications. Your unique experiences may be exactly what we need!

3. Senior Gambling Surveillance Officer Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled Senior Gambling Surveillance Officer to join our dynamic compliance team at [$COMPANY_NAME]. In this pivotal role, you will leverage your extensive experience in regulatory compliance and risk management to safeguard the integrity of our gaming operations. You will collaborate closely with various departments to develop and enhance surveillance protocols, ensuring adherence to all applicable laws and regulations.

Responsibilities

  • Lead the development and implementation of comprehensive surveillance strategies to detect and prevent fraudulent activities within gaming operations.
  • Conduct thorough investigations of suspicious activities, utilizing data analytics and surveillance tools to identify trends and anomalies.
  • Collaborate with law enforcement agencies and regulatory bodies to ensure compliance with local and national gaming regulations.
  • Train and mentor junior surveillance officers on best practices in monitoring, reporting, and compliance standards.
  • Prepare detailed reports and presentations for senior management, outlining findings and recommending actionable strategies to mitigate risks.
  • Stay updated on industry trends, regulatory changes, and emerging technologies to continually refine surveillance practices.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in gaming surveillance or a related field, with a strong understanding of gaming laws and regulations.
  • Proven track record of conducting investigations and managing compliance-related projects.
  • Exceptional analytical skills with a strong attention to detail and the ability to interpret complex data sets.

Preferred:

  • Experience with advanced surveillance technologies and data analytics tools.
  • Familiarity with risk assessment methodologies and mitigation strategies within the gaming sector.
  • Relevant certifications in compliance or risk management (e.g., Certified Compliance & Ethics Professional - CCEP).

Technical Skills and Relevant Technologies

  • Proficiency in surveillance software and systems used in gaming operations.
  • Strong knowledge of data analytics tools such as SQL, Tableau, or similar platforms.
  • Familiarity with regulatory compliance frameworks and risk management practices.

Soft Skills and Cultural Fit

  • Excellent verbal and written communication skills, with the ability to convey complex information to diverse audiences.
  • Strong interpersonal skills and the ability to work collaboratively across various departments.
  • Proactive mindset with a strong commitment to ethical practices and regulatory compliance.
  • Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.

Benefits and Perks

We offer a competitive salary range of [$SALARY_RANGE], along with a comprehensive benefits package that may include:

  • Health, dental, and vision insurance
  • Retirement savings plans with employer match
  • Generous paid time off and holiday schedule
  • Professional development and training opportunities
  • Flexible work arrangements, including the option for hybrid work

Equal Opportunity Statement

[$COMPANY_NAME] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other characteristic protected by applicable law.

Location

This position is hybrid, requiring candidates to work from the office at least 3 days a week at our location in [$COMPANY_LOCATION].

We encourage all qualified candidates to apply, even if you do not meet every requirement. Your unique experiences and insights may be just what we need!

4. Lead Gambling Surveillance Officer Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are seeking a highly skilled and analytical Lead Gambling Surveillance Officer to join our compliance team. In this critical role, you will oversee the surveillance operations to ensure the integrity and compliance of gaming activities. Your expertise in identifying suspicious activities and implementing effective monitoring strategies will be essential in maintaining a fair and responsible gaming environment.

Responsibilities

  • Develop and implement comprehensive surveillance strategies for monitoring gaming operations to ensure compliance with regulatory standards.
  • Lead a team of surveillance officers, providing mentorship, training, and guidance on best practices in gaming surveillance.
  • Analyze data to detect patterns of suspicious behavior, including potential fraudulent activities, and report findings to the appropriate stakeholders.
  • Collaborate with regulatory bodies and internal compliance teams to ensure adherence to gaming laws and regulations.
  • Conduct investigations into suspicious activities, producing detailed reports and recommendations for corrective actions.
  • Utilize advanced surveillance technologies and systems to enhance monitoring capabilities and operational efficiency.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in gaming surveillance or regulatory compliance within the gambling industry.
  • Strong understanding of gaming laws, regulations, and compliance standards.
  • Proven experience in data analysis and the ability to identify trends and anomalies.
  • Excellent verbal and written communication skills, with the ability to present findings to executive management.

Preferred:

  • Bachelor's degree in criminal justice, finance, or a related field.
  • Experience with gaming monitoring systems and data analytics tools.
  • Certification in gaming surveillance or compliance is a plus.

Technical Skills and Relevant Technologies

  • Proficiency in surveillance technologies, including CCTV systems and data analytics software.
  • Strong analytical skills with experience in statistical analysis and reporting.
  • Familiarity with incident management systems and regulatory compliance software.

Soft Skills and Cultural Fit

  • Strong leadership and team management skills, with the ability to inspire and motivate others.
  • Exceptional attention to detail and a proactive approach to problem-solving.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Integrity and a commitment to ethical practices in all aspects of work.

Benefits and Perks

Competitive salary based on experience: [$SALARY_RANGE]

In addition to a competitive salary, we offer a robust benefits package, which may include:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Generous paid time off and holiday schedule
  • Professional development and training opportunities
  • Flexible work arrangements

Equal Opportunity Statement

[$COMPANY_NAME] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a remote position within [$COMPANY_LOCATION].

5. Surveillance Manager Job Description Template

Company Overview

[$COMPANY_OVERVIEW]

Role Overview

We are looking for a highly skilled Surveillance Manager to lead our surveillance operations in a fully remote capacity. In this role, you will be responsible for overseeing the strategic implementation and management of surveillance systems to ensure compliance and security across our organization. You will play a critical role in maintaining the integrity of our operations and safeguarding our assets.

Responsibilities

  • Develop and implement comprehensive surveillance strategies that align with organizational goals and regulatory requirements.
  • Manage the installation, configuration, and maintenance of surveillance equipment and systems, ensuring optimal functionality and security.
  • Conduct regular assessments and audits of surveillance operations to identify areas for improvement and enhance security protocols.
  • Lead a team of surveillance analysts, providing guidance and mentoring to foster a culture of excellence and continuous improvement.
  • Collaborate with cross-functional teams to address security-related issues and implement effective solutions.
  • Prepare and present reports on surveillance activities, findings, and compliance to senior management and relevant stakeholders.

Required and Preferred Qualifications

Required:

  • 5+ years of experience in surveillance management or a related field, with a proven track record of successful project execution.
  • In-depth knowledge of surveillance technologies and regulatory compliance standards.
  • Strong analytical skills with the ability to interpret complex data and make informed decisions.
  • Excellent leadership and communication skills, capable of managing teams and collaborating with diverse stakeholders.

Preferred:

  • Experience in risk management or loss prevention.
  • Relevant certifications in security or surveillance systems (e.g., CPP, PSP).
  • Familiarity with cybersecurity principles and practices.

Technical Skills and Relevant Technologies

  • Proficiency in video surveillance systems, access control systems, and alarm monitoring technologies.
  • Experience with data analysis tools and reporting software.
  • Understanding of cybersecurity frameworks and best practices.

Soft Skills and Cultural Fit

  • Strong problem-solving skills with a proactive approach to identifying and mitigating risks.
  • Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.
  • Emotional intelligence and interpersonal skills to build strong working relationships.
  • A commitment to fostering a diverse and inclusive workplace culture.

Benefits and Perks

We offer a competitive salary range of [$SALARY_RANGE], along with a comprehensive benefits package that may include:

  • Flexible working hours
  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Generous paid time off and holidays
  • Professional development opportunities

Equal Opportunity Statement

[$COMPANY_NAME] is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

Location

This is a fully remote position.

We encourage applicants who may not meet every qualification to apply, as we value diverse experiences and backgrounds.

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