Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are seeking a motivated Junior Enrollment Specialist to join our dynamic team at [$COMPANY_NAME]. In this role, you will play a crucial part in supporting prospective students through the enrollment process, ensuring they have a seamless and positive experience while obtaining essential information about our programs.
Responsibilities
- Assist prospective students with inquiries regarding program details, application procedures, and enrollment requirements
- Conduct follow-up communications with leads via phone, email, and chat to guide them through the enrollment journey
- Maintain accurate records of student interactions in our CRM, ensuring timely updates and follow-ups
- Collaborate with the admissions team to track application statuses and provide updates to prospective students
- Participate in virtual information sessions and outreach events to promote our programs and answer questions
- Support the development of enrollment materials and resources that enhance the prospective student experience
Required and Preferred Qualifications
Required:
- Associate's degree or equivalent experience in customer service, education, or a related field
- Strong written and verbal communication skills with an emphasis on clarity and positivity
- Proficiency in Microsoft Office Suite and experience with CRM systems
Preferred:
- Experience in enrollment, admissions, or higher education environments
- Familiarity with online education platforms and student support services
Technical Skills and Relevant Technologies
- Basic understanding of CRM software and data management practices
- Experience with virtual communication tools (e.g., Zoom, Microsoft Teams) to engage with prospective students
- Competence in using online scheduling tools for coordinating meetings and follow-ups
Soft Skills and Cultural Fit
- Demonstrated ability to build rapport with diverse stakeholders
- Strong organizational skills with attention to detail and accuracy
- Positive attitude and eagerness to learn in a fast-paced environment
- Commitment to providing exceptional customer service and support
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Flexible working hours
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Opportunities for professional development and career advancement
- Paid time off and holiday leave
Equal Opportunity Statement
[$COMPANY_NAME] is committed to fostering an inclusive workplace that values diversity. We are proud to be an Equal Opportunity Employer and encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other characteristic protected by law.
Location
This is a remote position within [$COMPANY_LOCATION].
We encourage applicants to apply even if they don’t meet all the requirements. Your unique experiences may still make you a great fit for our team!