Company Overview
[$COMPANY_OVERVIEW]
Role Overview
We are looking for a motivated Junior Commercial Account Manager to join the team at [$COMPANY_NAME]. In this role, you will support our account management efforts by building relationships with clients, understanding their needs, and ensuring their satisfaction with our services. You will collaborate with senior account managers to deliver exceptional customer service and contribute to the growth of our accounts.
Responsibilities
- Assist in managing a portfolio of commercial accounts and build strong relationships with clients
- Support senior account managers in developing account strategies and action plans
- Conduct regular check-ins with clients to assess satisfaction and identify opportunities for upselling or cross-selling
- Collaborate with internal teams to ensure timely fulfillment of client requests and resolution of issues
- Maintain accurate records of account activity and client interactions in our CRM system
- Prepare reports and presentations for senior management regarding account performance and client feedback
Required and Preferred Qualifications
Required:
- Bachelor's degree in Business Administration, Marketing, or a related field
- 1+ years of experience in account management, sales, or customer service
- Strong interpersonal and communication skills, both verbal and written
- Ability to work collaboratively in a team environment
Preferred:
- Experience in a commercial or B2B setting
- Familiarity with CRM software and account management tools
- Basic understanding of sales strategies and customer relationship management
Technical Skills and Relevant Technologies
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Familiarity with CRM platforms like Salesforce or HubSpot
- Understanding of data analysis and reporting tools
Soft Skills and Cultural Fit
- Strong problem-solving abilities and attention to detail
- Proactive attitude with a willingness to learn and grow
- Positive demeanor and ability to handle client inquiries with professionalism
- Adaptability in a fast-paced and dynamic work environment
Benefits and Perks
Annual salary range: [$SALARY_RANGE]
Additional benefits may include:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
- Flexible work arrangements with hybrid model
Equal Opportunity Statement
[$COMPANY_NAME] is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location
This is a hybrid position, with a requirement to work from the office at least 3 days a week at [$COMPANY_LOCATION].
