Senior Manager, Strategy

What you can expect

About the Team

Responsibilities

• Developing and overseeing an empirically grounded view of Zoom’s vertical AI opportunity across industries and roles, grounded in market, customer, and competitive insights.
• Identifying market and customer insights that can be translated into business opportunities using both organic and inorganic (M&A) approaches.
• Creating growth strategy for Zoom Revenue Accelerator. Collaborating across functions including product, marketing, and sales to co-develop plans, drive cross-org alignment, and ensure buy-in, shared vision, and execution priority.
• Developing product strategy and commercialization approach for Zoom’s developer and ISV facing AI offerings.
• Evaluating and prioritizing new AI powered verticals to serve key roles and industries such as Healthcare and Education.
• Envisioning end to end business and product plays and growth strategies that can delight customers, grow ecosystem vibrancy and drive business results.

What we’re looking for

• 8+ years of work experience within or across corporate strategy, strategy consulting, product management, investment banking and corporate development.
• Possess a Bachelor's degree in computer science, engineering, math, business, statistics or economics. MBA is strongly preferred.
• Have exceptional business judgment using strategic thinking, customer centricity and appreciation for execution / operational excellence.
• Have exceptional numerical fluency, analytical problem-solving skills, and the ability to synthesize data from multiple sources to identify insights and drive high impact decisions.
• Have prior experience using customer, market, and competitive data to create business strategy. Connect it with investment initiatives across product and go to market.
• 2+ years of product management experience in AI-driven companies, particularly in B2B SaaS or applied machine learning a plus.
• Have depth of experience in AI/ML domain with understanding of LLMs, AI-driven product strategy, and commercialization of applied AI. Domain knowledge in collaboration technologies and/or customer experience (CX) solutions is preferred.
• Have excellent communication, leadership skills with the ability to influence at senior levels without authority to drive executive buy-in and alignment.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learnfor more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.