United States onlyZippy is a company that provides loans for manufactured homes. They are looking for a Loan Counselor to work with customers who are past due on their home loan payments. The role involves conducting outbound calls, assessing customers' financial situations, and working with them to establish viable solutions.
Requirements
- 2+ years of experience in collections or similar role
- Proven track record of achieving outstanding customer satisfaction
- Comfortable working in a fast-paced startup environment
- Willingness to maintain and ensure a high level of integrity
- Excellent written and verbal communication skills
- Comfort learning new technologies - OneDrive (Microsoft systems), Asana and our proprietary custom built software
Benefits
- Competitive Compensation
- Equity for All
- Remote Work
- Comprehensive Health Coverage
- Flexible Spending Accounts
- Training & Licensing Support
- Paid Time Off
- Wellbeing Programs
- Parental Leave
- No Meeting Wednesdays
- Vibrant Slack Community
- Career Growth
