CX Analyst (Temporário)

For millions of micro-entrepreneurs in Brazil, securing working capital is a constant struggle. Traditional financial institutions often overlook these vital businesses due to their informal nature, creating a significant barrier to growth. These entrepreneurs, from salon owners and small retailers to independent drivers, need to purchase supplies and inventory daily to generate revenue, yet they lack accessible and fair credit options. This gap forces them into expensive alternatives or stunts their ability to scale, creating a cycle of financial instability. Zippi was born from a deep understanding of this challenge and a desire to empower these hardworking individuals. Our customers are the backbone of the Brazilian economy, and they deserve financial solutions designed specifically for their unique needs and fast-paced operational cycles.

Zippi provides a lifeline to these entrepreneurs by offering a revolutionary credit solution built on Brazil's instant payment system, PIX. We are not just another lender; we are a partner in our customers' success. Our platform allows micro-entrepreneurs to access working capital instantly, with a simple tap. They can pay their suppliers upfront, securing better deals and ensuring they never miss a business opportunity due to a lack of immediate funds. The repayment structure is designed to align with their cash flow, with weekly installments that are manageable and transparent. By leveraging technology and machine learning, we offer a seamless, user-friendly experience and customized credit limits that grow with their business. Our mission is to break down the financial barriers holding them back, providing the tools and the confidence they need to not just survive, but to thrive and build a more prosperous future for themselves and their communities.